Claims Manager

Claims Management :  Manage the end-to-end claims process, from claim intimation, required documentation, coordination with the deputed surveyors, investigation, negotiation & settlement within expected timeline.

2.  Client Communication :  Serve as the primary point of contact for clients regarding claims-related inquiries and updates, providing timely and accurate information.

3.  Policy Scrutiny :  Review insurance policies to determine coverage, adequacy of sum insured and ensure compliance with policy terms and conditions.

4.  Vendor Management :  Coordinate with external vendors such as adjusters, appraisers, valuers, risk management agencies and legal counsel to facilitate the claims process and ensure efficient resolution.

5.  Data Analysis :  Analyze claims data to identify trends, patterns, and opportunities for process, coverage & price improvement.

6.  Risk Assessment : Identification & assessment of gap in cover opted in existing policy, arrange for risk management surveys, recommend process / measures to prevent / minimize potential loss to the client.

7.  Regulatory Compliance :  Stay up to date on industry regulations and compliance requirements, ensuring adherence to legal and regulatory standards.

8.  Documentation :  Maintain accurate and detailed records of business, claims activity including risk assessment, correspondence, and settlements.

9.  Client Advocacy :  Advocate on behalf of clients to ensure fair and equitable claims settlements, negotiating with insurance companies as necessary.

10.   CBA :   Preparation & presentation of Cost Benefit Analysis to the clients with regards to clients insurance portfolio against incurred claim.

Preferred candidate profile

• Graduate / Post-Graduate / Engineer with insurance qualification (Associate / Fellow) with minimum 2-3 years of experience in managing claims in any reputed general insurance company / insurance broker with proven track record.
• Adequate working knowledge of Insurance line of products viz Motor, Fire, Marine, Liability, Health & Miscellaneous policies & claims management.
• Risk management understanding & efficiency

Skills Required

Documentation, Client Communication, Vendor Management, Claim Management, Risk Management