Service now developer

Recroguntur, andhra pradesh, in

12 hours ago

Job description

Key Responsibilities

Platform Maintenance : Perform regular system maintenance, updates, and patching to ensure platform stability and security.
Customization & Configuration : Customize and configure key ServiceNow modules :
IT Service Management ( ITSM )
IT Operations Management ( ITOM )
IT Business Management ( ITBM )
HR Service Delivery ( HRSD )
Security Operations ( SecOps )
Development & Optimization : Develop and optimize workflows, business rules, UI policies, and automation scripts.
Troubleshooting : Troubleshoot and resolve platform issues, including those related to the UI, integrations, and customizations.
Stakeholder Collaboration : Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.
Integration Support : Integrate ServiceNow with third-party applications using REST / SOAP APIs .
Training & Support : Provide user training and support change management initiatives across the organization.

Qualifications

Experience & Technical Skills

3–6 years of experience in ServiceNow implementations and support.

Proficiency in key development technologies :

JavaScript

Glide scripting

REST / SOAP APIs

Familiarity with ITIL processes and Agile methodologies .

Preferred Certifications

Certified ServiceNow System Administrator (preferred).

Soft Skills

Strong communication and stakeholder management skills.

Proven ability to work independently and as part of a team in a fast-paced environment.

Service Now Developer • guntur, andhra pradesh, in