Uniphore - Senior Staff Software Engineer - Python Technologies

Responsibilities :

• Develop creative solutions and write technical designs based on the requirements.
• Work closely with peer teams to ensure that applications are written to allow for overall system performance.
• Assist in tuning and optimization.
• Develop and execute unit tests for product components.
• Promote high quality, scalability, and timely completion of projects.
• Perform peer code reviews and provide feedback.
• Apply the Agile approach to coordinate the development and determine project scope and limitations.
• Debug and resolve issues reported in production deployments.
• Work with the product management team to discuss application features and develop solutions as per the requirements provided.
• Contribute to all phases of the development lifecycle.
• Develop well-designed, efficient, secure, and testable code.
• Support continuous :
• Bachelors degree in engineering, CS, or equivalent experience.
• 10+ years of professional software development experience in Python and Strong Experience in Frameworks like Apache Airflow, Prefect, PyTorch, TensorFlow and LangChain.
• Solid understanding of RESTful APIs, microservices, and asynchronous programming (asyncio, Celery) and gRPC and Websockets.
• Experience with databases (SQL PostgreSQL / MySQL, NoSQL MongoDB / Redis).
• Very good understanding of Data Structures, algorithms, and their applications.
• Strong Experience in Docker / Kubernetes / Garden.
• Design, develop, and maintain CTI applications and integrations for enterprise contact center environments.
• Experience in building scalable Middleware applications, Web Applications, and Web Services.
• Implement integrations between telephony systems (Cisco, Avaya, Genesys, Amazon Connect, Twilio, Five9, NICE InContact, etc.) and CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, etc.
• Customize IVR flows, agent desktops, and softphone integrations.
• Work with SIP, WebRTC, and VoIP protocols to ensure seamless voice and omnichannel integration.
• Excellent written and verbal communication skills in Qualifications :
• Experience in Contact Centers Software, Telephony, Communication protocols such as SIP.
• Working experience in a Linux environment.
• Experience in Redis / Kafka distributed messaging.
• Experience in profiling preference : India Chennai.

(ref : hirist.tech)