This job offer is not available in your country.

▷ Apply Now! Team Leader Billing / Accounting

WTWIndia

22 days ago

Job description

Role & responsibilities

Designation : Business Support Team Supervisor Business

Unit B2C : North America

Shift : Evening Shift (US Shift- 18 : 30 03 : 30)

Location : Vikhroli

Principal Duties / Responsibilities

Process & Stakeholder Management :

Deliver / Manage KPI's and metrics in line with the prescribed targets
Prioritize and organize work according to business priorities.
Develop an in depth understanding of the technical aspects of the process.
Driving process improvements within team for improved efficiency, client experience or better risk controls
Periodic review of process risks and ensuring adequate controls are in place.
Meeting with stakeholders to discuss process related challenges and opportunities
Work with relevant stakeholders for effectively resolving escalations.
Leading projects / tasks E2E in coordination with onshore stakeholders

Resource Planning :

Forecasting and planning of resource requirements

Manage resources efficiently through peaks and troughs in the business cycle.

Ensure contingency planning is in place for critical resources

People Management / Development :

Setting appropriate goals & expectations for the team and conducting regular progress reviews.

Work closely with individuals and groom them to their full potential.

Assessing and developing competency levels to make sure team members have the expertise needed to add value to the business.

Proactive identification of performance issues. Creating action plan and coaching them to improve performance.

Conduct 1-1 and team meetings in line with Operational Engagement Framework.

Managing attrition and absenteeism in the team.

Top 5 Competencies

Focusing on Clients

Working in Teams

Driving Excellence

Influencing Stakeholders

Developing Talent

Qualifications :

Any Graduate / Postgraduate

Skills :

Excellent verbal and written communication skills.

Good Interpersonal skills

Good Analytical skills

Knowledge :

Good understanding of Accounting & Insurance Principles preferable

Eligibility Criteria

Minimum 3 years experience as a Team leader managing a team of 15+ individuals

Qualifications for Internal Candidates

Any Graduate / Postgraduate

Create a job alert for this search

Apply Now • India

Related jobs

Promoted

Lead - Admin & Finance

Open Links FoundationIndia

IT-based non-profit organization.Sanjay Dalmia (IIT Delhi, IIM Ahmedabad).OLF aims to improve quality of education in government schools by (a) supporting and motivating teachers (b) partnering wit...Show moreLast updated: 9 days ago

Promoted

Manager - Finance

EmeritusNagpur, IN

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 30+ days ago

Promoted

Actuarial Life Pricing

EliteRecruitmentsNagpur, IN

Ideal for professionals with hands-on experience in individual life product pricing, model development, and IRDAI filing. Conduct feasibility studies for.Collaborate with cross-functional teams incl...Show moreLast updated: 20 days ago

Promoted

Chartered Accountant

ProHr Strategies Pvt. Ltd, India

Chartered Accountant (CA) Key Responsibilities : - Manage and oversee the overall accounting, auditin...Show moreLast updated: 19 days ago

Promoted

Financial Reporting (CA)

LTIMindtreeNagpur, IN

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by ha...Show moreLast updated: 30+ days ago

Promoted

Workday Financials Administrator

RGPIndia

Workday Financials Administrator.Enterprise Applications IT team.This role is pivotal in managing and optimizing our Workday Financials system to support our financial operations effectively.The Wo...Show moreLast updated: 20 days ago

Promoted

Accountant (Australia)

Global AssistNagpur, IN

We are seeking a highly skilled and experienced Bookkeeping Executive with expertise in.The ideal candidate will have a strong background in bookkeeping and accounting principles, with demonstrated...Show moreLast updated: 30+ days ago

Promoted

Gainsight Administrator

IRIS Centre of Excellence - IndiaNagpur, IN

We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of.We are seeking a skilled Gainsight Administrator to join our Customer Success Operations team i...Show moreLast updated: 22 days ago

Promoted

Accounting Manager

Pentangle Tech Services | P5 GroupNagpur, IN

We are looking for a highly skilled.The ideal candidate will have at least.Manage day-to-day accounting operations using. AP / AR, bank reconciliations, and payroll accounting.Collaborate with cross-f...Show moreLast updated: 9 days ago

Promoted

Finance Lead

EmeritusNagpur, IN

Promoted

Analyst - Accountant [T500-20288]

H.E. Services IndiaNagpur, IN

Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services co...Show moreLast updated: 22 days ago

Promoted

Guidewire Billing Developer

The AES GroupNagpur, IN

If you are passionate about Guidewire Billing and have strong hands-on development skills, this could be the right fit for you!. Guidewire development, including 3+ years in Guidewire Billing (Billi...Show moreLast updated: 10 days ago

Promoted

Senior Financial Accountant

TelnaNagpur, IN

Telna provides Mobile Networks, CSPs and OEMs with a managed global network infrastructure for cellular connectivity.Telna has the largest LTE and LTE-M footprint in the world.Its multi-network pla...Show moreLast updated: 10 days ago

Promoted

Finance Executive

BeyondSeedNagpur, IN

Finance Executive to support our Finance and Administrative functions.This opportunity offers hands-on experience in a dynamic work environment with exposure to core financial and administrative op...Show moreLast updated: 9 days ago

Promoted

CFO consultant

ScalemetricsNagpur, IN

Scalemetrics is a leading provider of modular CFO services, dedicated to supporting startups and SMEs in scaling their businesses globally. Our mission is to enhance business predictability and valu...Show moreLast updated: 30+ days ago

Promoted

Chartered Accountant

AAA Insolvency Professionals LLPIndia

Company Description With over 25 years of dedicated service, we are a leading Chartered Accountant and Business Advisory firm committed to delivering exceptional, high-quality services to clients a...Show moreLast updated: 30+ days ago

Promoted

Administrative and Accounting Assistant

ALIANDONagpur, IN

Administrative And Accounting Assistant.Working Hours - 12 : 30 PM to 9 : 30 PM IST .ALIANDO is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsof...Show moreLast updated: 14 days ago

Promoted

Payment Posting Executive

MedyMatic Business Solutions PVT. LTDNagpur, Maharashtra, India

At MedyMatic Business Solutions, we specialize in providing comprehensive revenue cycle management (RCM) and medical billing services tailored to meet the unique needs of healthcare providers.We be...Show moreLast updated: 17 days ago

Promoted

Actuarial Life GGY AXIS

EliteRecruitmentsNagpur, IN

We are hiring for a client-facing.This role involves supporting life actuarial valuation, assumption review, model development, and reporting — with a strong focus on. This is an excellent opportuni...Show moreLast updated: 20 days ago

Promoted

Revenue Specialist

Obrimo Technologiesnagpur, maharashtra, in

Salesforce Revenue Cloud Specialist!.Salesforce Revenue Cloud Specialist.The ideal candidate should have hands-on experience in designing, configuring, and delivering scalable Revenue Cloud impleme...Show moreLast updated: 10 days ago