Salesforce Solution Architect

Number of Positions : 1

Experience : 10- 12 Years

Technical Architect that has good functional and technical knowledge in the Salesforce platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets / exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution.

Technical & Platform Skills

• Deep Commerce Cloud Knowledge : Mastery of the Salesforce Commerce Cloud, including its core platform capabilities, APIs, and data models.
• System Architecture & Design : Ability to design scalable, secure, and high-performance end-to-end e-commerce solutions. This includes creating architecture diagrams, data models, and technical specifications.
• Integration Expertise : Proficient in designing and implementing integrations with third-party systems such as ERPs (e.G., SAP), CRMs (e.G., Salesforce Sales / Service Cloud), PIMs, OMS, and payment gateways. Knowledge of REST / SOAP APIs, middleware, and data mapping is crucial.
• Customization & Development : Understanding of SFCC's customization capabilities, including cartridge development, OCAPI / Shop API, and extension points. While not always coding daily, the architect must be able to review code and guide developers effectively.
• Performance & Scalability : Skills in performance monitoring, bottleneck analysis, caching strategies (CDN, platform-level), and designing for high-traffic events.
• Security Best Practices : Knowledge of web security standards, data encryption, access control, and ensuring PCI compliance for payment processing.
• DevOps & Deployment : Familiarity with CI / CD pipelines, code repositories (e.G., Git), and deployment processes within the SFCC environment.

Business & Strategic Skills

• Business Acumen : Ability to understand and translate business requirements from various stakeholders (marketing, sales, operations) into technical solutions that drive business value.
• E-commerce Domain Knowledge : Strong understanding of the end-to-end e-commerce business processes, from customer acquisition to fulfillment and customer service.
• Strategic Thinking : Capacity to act as a strategic advisor to clients, guiding them on technology choices and long-term roadmap planning.

Leadership & Communication Skills

• Stakeholder Management : Excellent communication and presentation skills to articulate complex technical concepts to both technical and non-technical audiences, from developers to C-level executives.
• Team Leadership & Mentorship : Ability to lead technical design sessions, conduct code reviews, and mentor developers to foster a culture of quality and continuous improvement.
• Project Governance : Strong organizational skills to provide technical oversight throughout the project lifecycle, ensuring solutions are delivered on time, within budget, and to the required quality standards.
• Problem-Solving : Advanced analytical and problem-solving skills to troubleshoot complex technical issues and make critical design decisions under pressure.
• Documentation : Meticulous attention to detail in creating and maintaining comprehensive technical documentation that is clear and useful for development, QA, and support teams.