This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The Product Capability Center
with
in
Pfizer Digital's
Enterprise Product Management
(EPM)
team
drives the strategy, development, and adoption of consistent, high-quality product management capabilities across Pfizer. They enable product teams to move faster, make better decisions, and reduce friction by standardizing tools, processes, and governance - reducing time to market and increasing value-realization rates.
As the
Senior Manager
Product Capability Center
, you will
be responsible for
optimizing
the processes, tools, and workflows that support product development and management. This involves streamlining operations, improving cross-functional collaboration, and ensuring the product team can build and deliver products efficiently and effectively.
As a
Capability Lead
, you will be instrumental in influencing Product Managers and cross-functional teams to adopt established Product
Management
standards and practices. While these roles do not involve direct people management, they
require
strong leadership and influencing skills to drive change and ensure the Product Capability Center's mission is realized.
This is an exciting opportunity to
leverage
your Product
expertise
to shape the future of product development within a dynamic and innovative environment
at Pfizer.
Operational Excellence & Process Optimization
Manage,
design
and implement scalable workflows, automation, and tool integrations to reduce lead times and increase speed-to-value for Product teams.
Define and deliver training programs, playbooks, and knowledge assets to boost product team maturity.
Lead
initiatives to implement
& streamline
tooling
to enable AI-first capabilities
that
enable product teams to move faster, make better decisions, and reduce friction in the
product
team experience.
Product Metrics &
Portfolio Insights : Manage
the
enterprise
product portfolio, m
anage product intake
for Digital
and
develop
centralized product reporting capabilities in a decentralized environment.
Create
product
measurement
playbooks and
ingest Product
team
data (e.g., OKRs, user-analytics, KPIs)
Partner with Product Managers to ensure their understanding / adoption of these metrics.
Build and
maintain
dashboards to analyze product performance,
proactively mitigate risks
, and generate data-driven insights that inform
health of product investments
and
improve value-realization rates.
Product
Model
Adoption
& Change
Lead change
initiatives and act as adoption lead for teams
moving
to the product model, partnering with Product Managers to ensure they are on-
boarded
successfully
De
sign
training content in partnership with Learning & Development
publish case-studies, and drive growth / engagement in our Product C
ommunity of Practice
to boost knowledge and skills.
Drive
communications
to increase awareness
and
drive adoption of
Product Capability Center
offerings.
Cross-Functional Collaboration and Go-to-Market Support
Build strong, collaborative relationships with Product Management, Engineering, Marketing, and other stakeholders, balancing multiple priorities and needs.
Facilitate effective communication channels to ensure seamless alignment on product
strategy
, execution, go-to-market activities, and ongoing operations, serving as a strategic partner across
Creation Centers,
Enterprise Architecture (EA),
Customer Experience (CX&E), and Digital Excellence Office (DXO)
ontribute to the growth and development of the Product Capability Center by
establishing
best practices, mentoring colleagues informally, and fostering a culture of
leading with the customer experience, outcomes over activity, and continuous discovery and experimentation.
BASIC
QUALIFICATIONS
Bachelor's degree in a relevant field (e.g.,
Business,
Computer Science, Engineering, Economics, or related quantitative discipline).
4+ years of hands-on experience in product management, or a related field with a demonstrated ability to independently drive initiatives and achieve measurable outcomes.
Strong verbal and written communication skills with the ability to effectively
manage up
and build strong relationships with cross-functional partners.
Proven experience effectively collaborating and influencing stakeholders in a matrixed organization without direct reporting lines.
Demonstrated success managing complex projects simultaneously and
a track record
of implementing process improvements to enhance operational efficiency.
Expertise
in one or more areas :
Digital
Product Development
Experience with Agile methodologies and their application in a product development context, including experience with
Atlassian products (
e.g.
Jira / JPD, Atlassian Analytics, Confluence)
Outcome-based Reporting
Experience wrangling complex datasets and deriving actionable insights using tools (e.g., Tableau,
Snowflake, Dataiku
, or similar)
for product and portfolio reports.
Process Automation
Experience streamlining processes and automating workflows using methodologies like Lean / Six Sigma, or tools such as Power Automate
Celonis
or
ServiceNow
Strong understanding of product-
development lifecycle
tools and processes, with a keen awareness of emerging technologies, data products, and Large Language Models (LLMs) and their potential application in product operations.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving product landscapes.
PREFERRED
CANDIDATE PROFILE
The goal is to attract high performers who are passionate about operational excellence and digital innovation in the pharmaceutical industry.
The ideal candidate should :
Have
5+ years of experience in product operations, product management, or a related field, with a history of delivering impactful results.
Show a passion for using digital technologies, including AI / LLMs, to transform product development and deliver breakthroughs that improve patients' lives.
Be motivated to achieve ambitious goals through a combination of vision and execution.
Demonstrate systems thinking, recognizing the connections between tools, teams, and outcomes, with a talent for building operational infrastructure that enables product teams to succeed.
Understand how
small changes
can create a significant impact and the ability to design scalable improvements across the organization.
Be organized and detail-oriented, with a meticulous approach to managing processes, data, and documentation.
Show a strong understanding of
pharma / healthcare
landscape and its challenges and opportunities
using digital technologies.
Work Location Assignment : Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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