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Senior Manager, Product Capability Center

Senior Manager, Product Capability Center

PfizerIndia
15 hours ago
Job description

This job is with Pfizer, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Product Capability Center

with

in

Pfizer Digital's

Enterprise Product Management

(EPM)

team

drives the strategy, development, and adoption of consistent, high-quality product management capabilities across Pfizer. They enable product teams to move faster, make better decisions, and reduce friction by standardizing tools, processes, and governance - reducing time to market and increasing value-realization rates.

As the

Senior Manager

Product Capability Center

, you will

be responsible for

optimizing

the processes, tools, and workflows that support product development and management. This involves streamlining operations, improving cross-functional collaboration, and ensuring the product team can build and deliver products efficiently and effectively.

As a

Capability Lead

, you will be instrumental in influencing Product Managers and cross-functional teams to adopt established Product

Management

standards and practices. While these roles do not involve direct people management, they

require

strong leadership and influencing skills to drive change and ensure the Product Capability Center's mission is realized.

This is an exciting opportunity to

leverage

your Product

expertise

to shape the future of product development within a dynamic and innovative environment

at Pfizer.

Operational Excellence & Process Optimization

Manage,

design

and implement scalable workflows, automation, and tool integrations to reduce lead times and increase speed-to-value for Product teams.

Define and deliver training programs, playbooks, and knowledge assets to boost product team maturity.

Lead

initiatives to implement

& streamline

tooling

to enable AI-first capabilities

that

enable product teams to move faster, make better decisions, and reduce friction in the

product

team experience.

Product Metrics &

Portfolio Insights : Manage

the

enterprise

product portfolio, m

anage product intake

for Digital

and

develop

centralized product reporting capabilities in a decentralized environment.

Create

product

measurement

playbooks and

ingest Product

team

data (e.g., OKRs, user-analytics, KPIs)

Partner with Product Managers to ensure their understanding / adoption of these metrics.

Build and

maintain

dashboards to analyze product performance,

proactively mitigate risks

, and generate data-driven insights that inform

health of product investments

and

improve value-realization rates.

Product

Model

Adoption

& Change

Lead change

initiatives and act as adoption lead for teams

moving

to the product model, partnering with Product Managers to ensure they are on-

boarded

successfully

De

sign

training content in partnership with Learning & Development

publish case-studies, and drive growth / engagement in our Product C

ommunity of Practice

to boost knowledge and skills.

Drive

communications

to increase awareness

and

drive adoption of

Product Capability Center

offerings.

Cross-Functional Collaboration and Go-to-Market Support

Build strong, collaborative relationships with Product Management, Engineering, Marketing, and other stakeholders, balancing multiple priorities and needs.

Facilitate effective communication channels to ensure seamless alignment on product

strategy

, execution, go-to-market activities, and ongoing operations, serving as a strategic partner across

Creation Centers,

Enterprise Architecture (EA),

Customer Experience (CX&E), and Digital Excellence Office (DXO)

ontribute to the growth and development of the Product Capability Center by

establishing

best practices, mentoring colleagues informally, and fostering a culture of

leading with the customer experience, outcomes over activity, and continuous discovery and experimentation.

BASIC

QUALIFICATIONS

Bachelor's degree in a relevant field (e.g.,

Business,

Computer Science, Engineering, Economics, or related quantitative discipline).

4+ years of hands-on experience in product management, or a related field with a demonstrated ability to independently drive initiatives and achieve measurable outcomes.

Strong verbal and written communication skills with the ability to effectively

manage up

and build strong relationships with cross-functional partners.

Proven experience effectively collaborating and influencing stakeholders in a matrixed organization without direct reporting lines.

Demonstrated success managing complex projects simultaneously and

a track record

of implementing process improvements to enhance operational efficiency.

Expertise

in one or more areas :

Digital

Product Development

Experience with Agile methodologies and their application in a product development context, including experience with

Atlassian products (

e.g.

Jira / JPD, Atlassian Analytics, Confluence)

Outcome-based Reporting

Experience wrangling complex datasets and deriving actionable insights using tools (e.g., Tableau,

Snowflake, Dataiku

, or similar)

for product and portfolio reports.

Process Automation

Experience streamlining processes and automating workflows using methodologies like Lean / Six Sigma, or tools such as Power Automate

Celonis

or

ServiceNow

Strong understanding of product-

development lifecycle

tools and processes, with a keen awareness of emerging technologies, data products, and Large Language Models (LLMs) and their potential application in product operations.

Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and evolving product landscapes.

PREFERRED

CANDIDATE PROFILE

The goal is to attract high performers who are passionate about operational excellence and digital innovation in the pharmaceutical industry.

The ideal candidate should :

Have

5+ years of experience in product operations, product management, or a related field, with a history of delivering impactful results.

Show a passion for using digital technologies, including AI / LLMs, to transform product development and deliver breakthroughs that improve patients' lives.

Be motivated to achieve ambitious goals through a combination of vision and execution.

Demonstrate systems thinking, recognizing the connections between tools, teams, and outcomes, with a talent for building operational infrastructure that enables product teams to succeed.

Understand how

small changes

can create a significant impact and the ability to design scalable improvements across the organization.

Be organized and detail-oriented, with a meticulous approach to managing processes, data, and documentation.

Show a strong understanding of

pharma / healthcare

landscape and its challenges and opportunities

using digital technologies.

Work Location Assignment : Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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Senior Product Manager • India