Food Delivery Optimization Manager

Company Description

Vitalpro Consumer is a dynamic player in India's hospitality sector, known for its innovative approach to the food and beverage industry. With brands like Saffron & Mishri and 224 Craftery, the company combines tradition with modernity to offer premium, uniquely crafted culinary experiences. Saffron & Mishri celebrates India’s rich heritage through authentic yet contemporary traditional sweets, while 224 Craftery merges global chocolate-making techniques with Indian flavors. Committed to quality, creativity, and innovation, Vitalpro Consumer aims to redefine India’s food culture. Here, your career journey will be a transformative experience, focusing on growth and purpose in a collaborative, forward-thinking environment.

Role Description

This is a full-time, on-site role located in Mumbai for a Performance Manager (Zomato / Swiggy Specialist) at Vitalpro Consumer Pvt Ltd. The Performance Manager will oversee and optimize the performance of food delivery platforms such as Zomato and Swiggy. Responsibilities include analyzing performance metrics, managing budgets, improving operational workflows, enhancing customer engagement strategies, and coordinating with internal teams to ensure top-tier performance on these platforms. The role will also involve training and mentoring team members to deliver outstanding results in line with business objectives.

Qualifications

• Strong Analytical Skills and Performance Management expertise
• Excellent Communication and Training abilities
• Budgeting and financial planning skills for effective performance management
• Proven ability to understand and use data-driven insights to optimize platform performance
• Experience in managing Zomato / Swiggy platforms or similar operations is a strong advantage
• A problem-solving mindset, attention to detail, and ability to work effectively in a team environment
• Bachelor’s degree in Business Administration, Marketing, or a related field