Customer Support Executive
MTechZillaRanchi, Republic Of India, IN3 days ago
Job description4+ years of experience in customer support. Excellent communication and interpersonal skills. Strong problem-solving abilities. Experience with support tools and CRM software. Ability to work independently and as part of a team. Strong organisational and multitasking skills. Competitive salary and benefits package. Flexible working hours and remote work opportunities. A collaborative and inclusive team culture. Opportunities for professional growth and development. Exposure to cutting-edge technologies and projects. Screening calls. Interview with the team. HR Round. Onboarding.
About Us
At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.
Role Overview
As a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues effectively and efficiently.
Responsibilities
- Provide timely and accurate customer support via phone, email, and chat.
- Identify and troubleshoot customer issues, providing effective solutions.
- Document and track customer interactions and resolutions.
- Collaborate with other teams to resolve complex issues.
- Maintain a high level of customer satisfaction through excellent support.
- Continuously improve support processes and tools.
Requirements
What We Offer
Hiring Process
How to Apply
If you are enthusiastic about providing excellent customer support and eager to contribute to a dynamic team, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for this role to jobs@mtechzilla.com.
Create a job alert for this search
Customer Support Executive • Ranchi, Republic Of India, IN
Related jobs
Customer Support Specialist – Night Shift (US Voice Process).Remote | Full-Time | EST Hours | USA E-commerce Jewelry Brand.
Experience : 6–10 Years (Minimum 2 years handling US customers).At Renaissa...Show moreLast updated: 24 days ago
- Promoted
Customer Support Specialist
Scry AIranchi, jharkhand, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionsranchi, jharkhand, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Executive
Art GharanaJhārkhand, Republic Of India, IN At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 2 days ago
- Promoted
Support Executive - Games
XSQUADS Tech Private Limitedranchi, India AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift).We are seeking a proactive and detail-oriented.
The candidate will be responsible for replying to players, organizing ...Show moreLast updated: 3 days ago
- Promoted
- New!
Customer Success Engineer
UnleashXranchi, jharkhand, in UnleashX is building the AI workforce.Companies use our platform to deploy digital teammates that talk, act, and deliver outcomes across sales, support, and operations.
They are accountable teammate...Show moreLast updated: 5 hours ago
- Promoted
HR & Recruitment Support Executive
Exasoftranchi, jharkhand, in Assist in internal hiring and staffing requirements across departments.Coordinate with Account Managers and team-leads on recruitment-related activities.
Conduct first-level screening and initial in...Show moreLast updated: 3 days ago
- Promoted
Customer Relationship Executive
SWITRUS HOLIDAYSranchi, jharkhand, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 13 days ago
- Promoted
Customer Relations Executive
SWITRUS HOLIDAYSranchi, jharkhand, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 13 days ago
- Promoted
Customer Care & Sales Support Executive (Uk Energy Market)
Energyex UKJhārkhand, Republic Of India, IN Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR.Oct–Mar : 1 : 30 PM – 10 : 30 PM IST.Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours).
Energyex is a UK-based consultanc...Show moreLast updated: 3 days ago
- Promoted
Customer Service Representative
TPranchi, jharkhand, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
- New!
Student Support
iQuantaranchi, jharkhand, in Location : Udyog Vihar, Gurugram (onsite).Quanta is India’s most trusted CAT coaching platform associated with over 7+ Lakh aspirants.
We prepare students for all types of MBA exams like CAT, XAT, NM...Show moreLast updated: 5 hours ago
- Promoted
Customer Support Executive
Trupeer AIJhārkhand, Republic Of India, IN Ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT.Bombay, BCG, and Samsung Korea.Backed by RTP Global and Salesforce Ventures, the.
Cursor empower everyone to bui...Show moreLast updated: 3 days ago
- Promoted
- New!
Sales Executive
PcsInfinity Pvt. Ltd.ranchi, jharkhand, in PcsInfinity Pvt Ltd (Asset Infinity, Infizo).As per market standards and candidate experience.We’re not asking you to knock on cold doors.
You’ll get qualified, demo-ready leads.If you’re a driven S...Show moreLast updated: 17 hours ago
- Promoted
Customer Support Specialist – Luxury Jewelry Brand | Remote (WFH)
Renaissance Jewelranchi, jharkhand, inRemote
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioranchi, jharkhand, in Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 16 days ago
- Promoted
Support Engineer
AideWiser SolTekranchi, jharkhand, in The L3 Support Engineer provides expert-level technical assistance and resolves complex issues for clients.Working closely with customers, internal teams, and development engineers, you will ensure...Show moreLast updated: 1 day ago
- Promoted
Support & Integrations Engineer
Pramaan Labsranchi, jharkhand, in Support & Integrations Engineer.Support & Integrations Engineer.SaaS company transforming how e-commerce merchants manage inventory and data.
As one of the first hires in this function, you’ll opera...Show moreLast updated: 1 day ago
- Promoted
SaaS Customer Support
PlusViberanchi, jharkhand, in AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 2 days ago