Information Technology Officer

Job Title : Officer(IT)

Location : Jaipur

Department : IT

About Company :

• Lotus Dairy Products Private Limited is one of the three dairy subsidiaries of H.P Modi Group. Incorporated in 2001, Lotus Diary has become one of the leading family-owned and -operated dairies in India.
• Our values lie in our commitment towards the well-being of all our stakeholders. Our care begins from the farm level and covers everyone, from employees, investors, vendors, end-consumer and the community. As a family-owned company, we are dedicated to improving the communities where we live and work because we understand that their prosperity and well-being is critical to the success of our customer-focused business.

Key Responsibilities :

Manage company servers, desktops, laptops, printers, scanners, and networking devices.

Ensure uptime of WAN, LAN, Internet, VPN, firewalls, and security systems.

Coordinate with vendors for AMC, repairs, and new installations.

Monitor system transactions related to milk procurement, production, sales, and dispatch.

Provide day-to-day functional and technical support for SAP modules (MM, SD, FI, PP, QM) used in dairy operations.

Oversee maintenance and connectivity of Milk Collection Systems (BMC, AMCU, FAT / SNF machines, milk analyzers, weighing scales).

Manage integration of milk testing instruments with ERP.

Support creation of daily / weekly / monthly MIS reports related to production, sales, procurement, and logistics.

Maintain data backups, storage, and archival as per IT policy.

Ensure data integrity and follow cybersecurity protocols.

Provide first-level troubleshooting for hardware, software, and ERP issues.

Train plant staff, procurement officers, and field teams on ERP, mobile apps, and IT systems.

Document SOPs, user manuals, and guidelines.

Implement and monitor adherence to IT security policies, password policies, and data protection standards.

Support audits—internal, statutory, ISO / FSSAI compliance (technical documentation only).

Required Qualification & Skills :

Bachelor’s degree in IT / Computer Science / Electronics / BCA / MCA / Diploma in IT.

Minimum 5–7years’ experience in the dairy / FMCG / manufacturing sector preferred.

Hands-on experience in SAP (or equivalent ERP), networking, and system administration.

Understanding of milk procurement systems, plant automation, barcode / RFID, GPS tracking.

Good knowledge of Windows OS, MS Office, Active Directory, antivirus, firewalls.

Troubleshooting skills : printers, networks, software, data backup, internet issues.

Quick problem-solving ability under pressure.

Readiness to travel to plants, chilling centers, BMCs, milk routes, and village collection centers.

Experience with cloud-based monitoring systems.

Ability to coordinate with various departments for smooth IT functioning.