Automation & Systems Specialist (AI + PMS + Integrations)

Guestilo Short-Term RentalsKolkata metropolitan area, West Bengal, India

9 hours ago

Job description

About the Role

We are looking for a tech-savvy, detail-oriented Automation & Systems Specialist to support our U.S.-based short-term rental business.

You will manage the systems that keep our company running smoothly — including AI workflows, PMS setups, automations, dashboards, cloud organization, software integrations, and login management .

This role ensures our operations remain efficient, accurate, and scalable as we grow.

🔧 Key Responsibilities AI & Automation

Build and maintain AI-powered workflows using tools like Zapier, Make.com, GoHighLevel, and ChatGPT.
Automate repetitive tasks such as lead routing, reporting, messaging, and internal updates.
Create automation for guest communication , task assignment, and alerts.

PMS (Property Management System) Setup & Maintenance

Maintain and optimize Hostify, Guesty, Hospitable, or similar STR platforms .

Create new property listings, automate messaging, price syncing, and calendar updates.

Monitor channel connections (Airbnb, Booking.com, VRBO) for errors or sync issues.

Dashboard & Reporting

Build dashboards for occupancy, revenue, lead status, team KPIs, and task tracking.

Automate daily / weekly reports using Excel, Google Sheets, Notion, or Data Studio.

Ensure accurate mapping of payouts, bookings, and unit performance.

Cloud Management

Maintain well-organized cloud systems in Google Drive / Dropbox .

Create structured folders for properties, employees, owners, training, and operations.

Ensure backup, security, and permission-level control.

Software & Integrations

Connect and maintain all company tools :

Hostify / Guesty / PMS

PriceLabs / Beyond Pricing

Slack / WhatsApp API / RingCentral

GoHighLevel CRM

QuickBooks / Zoho Books

Troubleshoot system errors and coordinate with vendors when needed.

Team Support

Manage logins, passwords, and secure access for employees.

Train staff on using internal tools and workflows.

Document all processes and maintain SOP updates.

🎓 Qualifications

Bachelor’s degree in Computer Science, IT, Engineering, or related field (preferred).

1–4 years experience in :

Automation tools (Zapier, Make.com, Pabbly, GHL)

CRM / workflow management

PMS or booking platforms (Airbnb, Booking.com) — nice to have

Strong knowledge of Excel / Google Sheets / data structuring .

Comfortable with APIs and integration logic.

Excellent communication skills in English.

Strong troubleshooting and problem-solving ability.

Attention to detail and organized working style.

⭐ Why Join Us

Work with a fast-growing U.S. hospitality company .

Learn cutting-edge tools in AI automation and STR technology.

Growth path into Technical Operations Manager .

Competitive salary + skill-based incentives.

Modern office in Salt Lake Sector V, Kolkata.

₹35,000 – ₹60,000 / month

(depending on experience and technical skills)

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Integration Specialist • Kolkata metropolitan area, West Bengal, India

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