ServiceNow Developer (ITAM) (6+Years)

Key Responsibilities

Develop and execute

asset management policies, procedures, and processes

for effective Hardware Asset Management (HAM).

Govern existing documents and ensure

timely updates of all HAM documentation .

Represent the organization during

internal and external audits

for HAM, ensuring

zero non-conformance .

Manage

NIST-related audits

pertaining to HAM and work toward improving the NIST score.

Support

RFP processes

for client audit controls.

Perform HAM KPI reviews, including

asset accuracy validation .

Ensure all hardware assets comply with

internal policies and external regulations .

Utilize

ServiceNow’s HAM module

to automate and streamline asset management processes.

Maintain a comprehensive

CMDB

to track and manage hardware assets across their lifecycle.

Embrace a culture of collaboration, accountability, and growth by building relationships, taking ownership, and contributing to business strategy.

What You Must Have

BE or equivalent degree

with

end-to-end IT Asset Management knowledge .

Proven experience in

Hardware Asset Management

and

audit readiness .

Strong sense of ownership, accountability, and ability to deliver meaningful outcomes.

Commitment to Cognizant’s values :

Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing, and Own It .