Supply Chain Management Cloud Specialist

Key Responsibilities

• Engage business partners to gather requirements and translate functional needs into technical specifications for SCM Cloud solutions.
• Lead the design and delivery of scalable, high-impact SCM Cloud Planning implementations across business domains.
• Responsibilities include but not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a functional level and to ultimately drive complete and total resolution of each issue reported by customer.
• Stay up to date on Oracle SCM Cloud Planning advancements, recommending best practices and continuous improvements.
• Contribute to a collaborative, knowledge-sharing team culture.

Qualifications & Skills

Mandatory :

Good-to-Have :