Senior Imaging Automation Engineer
Location : Hyderabad
Job Type : Full Time
Work Mode : Hybrid
Pay Rate : Open to discuss
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JOB DESCRIPTION | Senior Imaging Automation Engineer
What You’ll Be Doing
The Senior Imaging Automation Engineer will play a vital role in supporting and automating document handling processes from various sources (online uploads, mail, fax, etc.) for Customer Experience. The ideal candidate will possess a deep understanding of imaging technologies, OCR tuning, automation via AI / ML, and cloud services, particularly with AWS tools. This role requires a candidate that operates at a fast pace, is comfortable with change, is detail-oriented, drives for results, and has a high standard for quality.
Responsibilities include :
- Operate partially within US Central time zone to ensure appropriate alignment and coordination with the US-based team.
- Develop, design, and maintain imaging automation solutions using C#, Python, PowerShell, and JavaScript within both legacy and future platforms.
- Implement and optimize OCR technologies, with a particular focus on tuning for accuracy and efficiency.
- Harness the capabilities of AWS Textract, along with other AWS tools, to advance imaging solutions.
- Integrate AI / ML models into the imaging process to enhance automation and achieve business objectives.
- Collaborate cross-functionally to understand workflow needs and integrate automation solutions that streamline document handling processes.
- Stay updated with the latest imaging, automation, and AI / ML technologies to ensure the company’s solutions remain cutting edge.
- Troubleshoot and resolve issues related to the implemented solutions, ensuring minimal disruption to business operations.
- Tune automation functions within the legacy platform (iLinx) to increase accuracy and improve customer experience.
- Conduct continual analysis of statistics to recommend the best candidates for continued tuning.
- Review, validate, update, and add rules and training as needed to achieve the highest automation and lowest error rate possible.
- Collaborate with technology teams, product management, and business stakeholders to identify and improve automation functions.
What Your Background Looks Like
Qualifications and Experience Required :
3+ years of proven experience with imaging / optical character recognition (OCR) technologies and automation.Proficiency in C#, Python, and PowerShell; JavaScript is a plus.In-depth knowledge of AWS Textract and familiarity with a range of AWS tools.Hands-on experience with OCR technology, including tuning and optimization.Experience using CI / CD pipelines for automated deployments.Familiarity with AI / ML concepts and their applications in automation.Strong problem-solving skills and an innovative mindset.Excellent communication skills, both written and verbal.