Workfront Solution Architect [T500-19836]

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities :

Architect end-to-end solutions within Adobe Workfront to support marketing campaign planning, creative operations, and cross-functional execution.

Design and implement integrations using Adobe Fusion with other platforms such as AEM, Frame.io, etc.

Translate marketing requirements into scalable Workfront configurations—leveraging templates, custom forms, automations, and reporting.

Collaborate with system admins and stakeholders to support governance, training, and operational best practices.

Drive continuous improvement and innovation in platform use, automation, and user experience.

Create automations using Adobe Fusion to streamline workflows, reduce manual effort, and decrease time-to-completion for end users.

Document architecture, maintain solution libraries, and support onboarding of new teams to the platform.

Be a continuous learner—of evolving Workfront capabilities, such as Workfront Planning, to provide informed recommendations on essential use cases and future-ready solutions.

Build dashboards and reports to provide insights into marketing operations, capacity planning and SLAs.

Manage work within an Agile framework to efficiently prioritize, execute, and deliver platform solutions.

Own break / fix assessment and resolution related to Workfront and Fusion workflows, monitoring for smooth operations, measuring and reporting on operational performance metrics, and continuously improving Workfront workflows over time.

Minimum Qualifications :

Bachelor of Science degree in Computer Science, Computer Information Systems or another related field

10+ years of relevant work experience

Adobe Workfront Core Developer Certification

4+ years of Workfront experience, with 2+ years supporting marketing teams

Demonstrated experience designing and mapping processes, and charting interaction layers across users, processes, systems, data, and governance

Demonstrated experience architecting enterprise-level Workfront solutions

Strong understanding of marketing workflows, campaign lifecycles, and resource planning

Proficiency in building automation and integrations using Adobe Fusion, leveraging best practices and marketing experience to analyze and select the optimal approach for Delta

Analytical mindset with strong problem solving and process improvement abilities.

Excellent communication skills, with the ability to present technical solutions to business stakeholders

Ability to clearly capture and communicate processes, changes, and designs in mediums that facilitate easy consumption and socialization to non-technical peers

Preferred Qualifications :

Adobe Workfront Fusion Developer Certification

Experience in designing for the end user

Familiarity with Adobe Experience Cloud, DAM systems, or Agile marketing methodologies

Experience with change management or platform rollout strategies

Background in governance or platform administration.

What You will Gain :

The opportunity to help shape the future of marketing operations at an enterprise scale

Collaboration with a high-performing Workfront team focused on platform excellence

Autonomy to innovate and lead solution strategy.