Role & responsibilities
- Formulation and ownership of the Whistle Blower Policy and relevant Standard Operating Procedures.
- Receipt, responding and tracking of WB cases, while maintaining full confidentiality.
- Ensuring investigations are conducted by respective functions of the Bank in a timely manner.
- Review the Investigation reports to ensure their adequacy, comprehensiveness in line with the complaint. Wherever required, get them reinvestigated to ensure a fair and an elaborate investigation into the complaint.
- Adherence to schedule of the WB Executive Committee meetings, making the agenda papers, participating in discussions, if / as required, finalization of minutes, and follow-up & tracking of action points.
- Adherence to schedule of the ACB meetings, for presenting WB cases, making the agenda papers, finalization of minutes, and follow-up & tracking of action points.
- Ensuring actions from WB investigation reports are taken to conclusion in a timely manner.
- In addition to WB matters, the incumbent will be required to handle additional responsibilities within the Internal audit department commensurate with the experience and organisations requirement.
Skills Required
Confidentiality, Complaint Handling, Regulatory Compliance