Product Operations Manager
Eltropyalappuzha, India8 days ago
Job descriptionOwn the product tool stack (e.g., Jira, Confluence, Productboard, Pendo, Mixpanel). Drive adoption and best practices across the team. Ensure data flows seamlessly across tools to provide a single source of truth. Partner with analytics teams to build dashboards and reports on product usage and adoption. Organize and maintain structured feedback from customers, sales, and support. Provide PMs with the right data to drive prioritization and decision-making. Support go-to-market readiness by coordinating launch documentation and release notes. Act as the connector between product, marketing, sales, and customer success. Ensure teams are aligned and equipped with product knowledge. Min. 5 years of experience in Product Operations, Product Management, or Program Management within B2B SaaS. Strong knowledge of product processes and agile methodologies . Hands-on experience with product tools and analytics platforms (Jira, Confluence, Productboard, Pendo, Mixpanel, or similar). Excellent organization, documentation, and communication skills. Comfortable working with global teams across time zones . Experience in fintech, SaaS, or enterprise software. Exposure to working with US-based product leadership. Ability to visualize and present product data clearly. Be part of a fast-growing fintech SaaS company reshaping how credit unions and community banks engage members. Work with a global product team and gain exposure to both Indian and US product practices. Help build the Product Operations foundation that will scale with the company.
Location : India (Remote)
Reporting to : Chief Product Officer
About Eltropy
Eltropy is the leading digital communications platform for credit unions and community banks. We help financial institutions deliver personalized, secure, and modern member experiences across messaging, video, voice, AI, and more. As we scale, we are investing in product operations to strengthen how our global product teams work.
Role Overview
We are seeking a Product Operations Manager with around 5 years of experience to support and scale our product organization. You will ensure our product managers and designers have the right processes, tools, and insights to operate efficiently and deliver world-class products. Based in India, you’ll collaborate daily with our product and design teams in India and the US.
Key Responsibilities :
1. Product Processes & Governance
- Implement and refine product workflows (roadmaps, prioritization, release checklists, discovery documentation).
- Maintain templates, playbooks, and documentation to ensure consistency across the product team.
- Support product planning and quarterly business reviews.
2. Tools & Systems
3. Data & Insights
4. Cross-Functional Enablement
What We’re Looking For
Nice to Have
Why Join Eltropy?
Create a job alert for this search
Operation Manager • alappuzha, India
Related jobs
- Promoted
DevOps Manager
Unified InfotechKollam, IN We are seeking a highly skilled and motivated.AWS and Azure cloud platforms to join our dynamic team.The successful candidate will collaborate with solution architects, developers, project managers...Show moreLast updated: 15 days ago
- Promoted
Product Manager
PagarBookkottayam, India Develop scalable and impactful product solutions that drive exceptional customer satisfaction.Work closely with the business while balancing immediate needs with long-term vision by shaping and pri...Show moreLast updated: 6 days ago
- Promoted
Operations Manager
Rujuta Shethkottayam, India Noida, NCR Preferred Or Remote.Full-Time ( Temp to Full- Time).We are seeking a highly organized and detail-oriented .Fabric & Production Coordinator.
This person will act as the operational link be...Show moreLast updated: 8 days ago
- Promoted
Project Manager (US Shift)
IGT SolutionsKollam, IN Remote ( US Shift) 7 PM TO 3 AM IST.We are seeking an accomplished and detail-oriented Project Manager to oversee the full lifecycle of projects, ensuring successful delivery that aligns with strat...Show moreLast updated: 4 days ago
- Promoted
Operations Manager
EmbergritKollam, IN Founding D2C Operator (Operations & Automation).We are Embergrit, a new D2C brand on a mission to build the next iconic men's grooming brand in America.
Our philosophy is "Quiet Confidence" , a blen...Show moreLast updated: 11 days ago
- Promoted
Associate Product Manager
Upivotkollam, India Upivot is redefining career transformation by bridging the gap between learning and earning.Our AI-driven ecosystem empowers professionals through personalized mentorship, real-world project experi...Show moreLast updated: 3 days ago
- Promoted
Operations Manager
theprintspaceKollam, IN We are seeking a dynamic candidate with experience in industries such as logistics, manufacturing, or e-commerce.Theprintspace is a global leader in social commerce for the art community.We provide...Show moreLast updated: 4 days ago
- Promoted
Associate Solutions Manager
ElucidataAlappuzha, IN Delhi / Bangalore (3 days in office).Elucidata is a TechBio Company headquartered in San Francisco.Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data.Elucidata’...Show moreLast updated: 15 days ago
- Promoted
DevOps Manager
Neurones IT Asiakottayam, India Your job scope is as follows : –.Proposing and implementing advanced cloud architectures, in continuous alignment with key cloud providers, such as AWS and Google.
Building and setting up new developm...Show moreLast updated: 1 day ago
- Promoted
Technical Project Manager
RoroKottayam, IN Roro is a product innovation studio specializing in rapid product development powered by AI tools.We build AI, IoT, mobile, and web solutions quickly and affordably.
Our small team collaborates on p...Show moreLast updated: 25 days ago
- Promoted
Manager - Professional Services
BQE Softwarekottayam, India We are seeking an experienced professional to join us as.Manager – Professional Services.The ideal candidate to be a strong people manager with hands-on expertise in solution delivery, while also d...Show moreLast updated: 8 days ago
- Promoted
New Product Development Manager
Keerthi NirmalKollam, IN Lead the ideation, design, and development of new products aligned with market trends and consumer insights.Oversee product formulation, prototyping, and testing phases ensuring regulatory complian...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Design
SentiSumalappuzha, India SentiSum is an AI-native Voice of Customer (VoC) platform built to unify customer feedback and drive retention outcomes.We help global brands across Europe and the US understand why customers churn...Show moreLast updated: 5 days ago
- Promoted
Senior Manager for Business Process Optimization
University of the Peoplekollam, India University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university.Today, UoPeople has over 170,000 students enrolled from more than 200 countri...Show moreLast updated: 8 days ago
- Promoted
Senior Program Manager
ChargebeeKottayam, Kerala, India Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, S...Show moreLast updated: 1 day ago
- Promoted
Product Manager - Healthcare
JobsFlixkollam, India Define and drive the product roadmap in collaboration with leadership.Partner with product leaders to map out features and capabilities aligned with business goals.
Translate strategic objectives in...Show moreLast updated: 4 days ago
- Promoted
ISO Program Manager
MG Environmental Consulting | For Your ISO Compliancekottayam, India Compensation - INR 6-8 LPA (per year).MG Environmental Consulting is a fast-growing firm helping businesses nail their compliance goals—whether it's ISO certifications, R2V3, or making recycling op...Show moreLast updated: 6 days ago
- Promoted
Technical Solution Manager
Neurones IT Asiaalappuzha, India The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 1 day ago