Talent.com
Associate - Merchant Acquiring

Associate - Merchant Acquiring

TriOptusSurat, IN
2 hours ago
Job description

Title : Associate-Merchant Operations

Location : Remote

Duration : 6 months

Job Purpose

The Merchant Operations Associate is responsible for ensuring accurate and timely data input for merchant setup and maintenance within the system. The role involves preparing daily financial entries related to merchant payments, refunds, recoveries, and settlements, as well as performing reconciliations for various GL accounts. The position also ensures timely tracking and updating of operational reports and handles merchant-related queries to support smooth operational functioning.

Key Responsibilities / Key Result Areas

Merchant Setup & Maintenance

  • Process merchant setup requests with accuracy as per approved merchant setup forms.
  • Execute merchant maintenance activities based on requests received from Relationship Managers (RMs) and merchants.
  • Track and reprocess rejected transactions in a timely manner.

Financial Operations

  • Prepare daily financial vouchers for merchant settlements.
  • Process fee reversals, debit / credit adjustments, and other financial entries accurately and within defined timelines.
  • Update and maintain financial records in compliance with bank policies and regulatory guidelines.
  • Prepare incentives for merchants and Relationship Managers.

    • Reconciliation & Reporting

  • Perform daily reconciliation of merchant payments, receivables, and payables.
  • Maintain and update daily tracking files and operational reports.
  • Ensure proper MIS reporting and analysis for management review.

    • Query Handling

  • Manage and respond to merchant queries promptly and professionally.
  • Provide value-added support and advice to business units and related stakeholders to ensure timely resolution of operational issues.

    • Operating Environment, Framework & Working Relationships

  • Liaise with card networks (Visa, MasterCard), vendors, service providers, and industry associations regarding transaction processing issues and exception handling.
  • Coordinate with internal teams—including Business Units, FRMU, Disputes, and MSU—on settlement-related matters.
  • Operate within established bank policies, regulatory guidelines, and operational frameworks.

    • Problem Solving

  • Identify, escalate, and resolve issues related to merchant setup, settlement, reconciliation, and transaction exceptions.
  • Provide analytical insights and recommendations to support business units and improve operational processes.
  • Ensure timely troubleshooting of problems to maintain seamless merchant operations.

    • Decision-Making Authority

  • Make operational decisions within defined authority limits and based on experience.
  • Exercise judgment in resolving merchant and settlement-related issues in line with established policies and procedures.

    • Knowledge, Skills & Experience

  • Good understanding of general banking operations with hands-on experience in merchant acquiring functions, including merchant setup, maintenance, and payments.
  • 1–3 years of experience in the cards domain or multi-discipline banking environment.
  • Strong knowledge of acquiring systems and related processes.
  • Proficiency in MS Office applications, with strong MIS and data analysis skills.
  • Excellent communication skills (both written and verbal) and strong interpersonal abilities.
  • Strong analytical and problem-solving skills with attention to detail.

    • Behavioral Competencies

  • Customer-focused mindset
  • Team collaboration
  • Attention to accuracy and detail
  • Time management and ability to work under pressure
  • Proactive approach to problem-solving
  • Professional communication and stakeholder management
    • Create a job alert for this search

    Associate • Surat, IN

    Related jobs
    • Promoted
    Investor Relations Associate

    Investor Relations Associate

    TalentojSurat, IN
    Your job is to make our investors feel comfortable.You are responsible for giving them clarity.Proficient in any South Indian language. The desire to help customers with their problems.You have basi...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Investment Banking Associate

    Investment Banking Associate

    Magma Digital VenturesSurat, IN
    A global investment group focused on private equity, growth capital, and strategic acquisitions.The team works across the United States, Europe, and emerging markets, partnering with founders and o...Show moreLast updated: 18 hours ago
    • Promoted
    Account Associate

    Account Associate

    PR Pundit Havas RedSurat, IN
    Identify, evaluate, and onboard influencers aligned with brand objectives and target audiences.Conceptualize and execute influencer campaigns across social media platforms (Instagram, YouTube, , et...Show moreLast updated: 11 days ago
    • Promoted
    Sales Associate

    Sales Associate

    Clerk-TechSurat, IN
    Identify and generate new / existing business opportunities through outbound calls, emails, social outreach, and other lead-generation strategies. Qualify leads and convert them into active opportunit...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Account Director

    Associate Account Director

    HRipple SolutionsSurat, IN
    𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿.𝗧𝗶𝗺𝗶𝗻𝗴 : 𝟭𝟬 : 𝟯𝟬 𝗔𝗠 𝘁𝗼 𝟳 : 𝟯𝟬 𝗣𝗠 (𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼 𝗙𝗿𝗶𝗱𝗮𝘆). 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝗰𝗹...Show moreLast updated: 18 hours ago
    • Promoted
    Outreach Associate

    Outreach Associate

    Grow Your StaffSurat, IN
    Grow Your Staff is looking for a.This is a part-time opportunity.This role is ideal for students, freshers, or professionals looking to gain experience in outreach and sales with minimal time commi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Inbound Sales & Relationship Specialist

    Inbound Sales & Relationship Specialist

    DoztiSurat, IN
    Inbound Sales & Relationship Specialist – Dozti.Dozti is a private holding company with interests across technology, infrastructure, consumer markets, and emerging industries.We support purpose-bui...Show moreLast updated: 2 hours ago
    • Promoted
    Associate Account Manager - Recruitment

    Associate Account Manager - Recruitment

    Brightpath Associates LLCSurat, IN
    We are looking for Candidates from 2 year to 8 year of experience • • • • • • •.Please do not apply if you are more than 8+years of exp, will be over qualified. We are looking from only US staffing backgro...Show moreLast updated: 30+ days ago
    • Promoted
    Associate - Business Acquisition (Property Onboarding)

    Associate - Business Acquisition (Property Onboarding)

    Vianaar HomesSurat, Gujarat, India
    Position : Acquisitions / Business Development – Property Onboarding Basic Requirement : Ideally 1-3 years’ experience in property onboarding and lease signing. KRAs- Lead Generation & Property Acqu...Show moreLast updated: 15 days ago
    • Promoted
    Acquisition Manager

    Acquisition Manager

    Motilal Oswal Financial Services LtdSurat, IN
    The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. Maintaining client relationships and generate AUM from...Show moreLast updated: 7 days ago
    • Promoted
    Boiler Operation Engineer with valid certificate

    Boiler Operation Engineer with valid certificate

    Fuji Technical Services Pvt LtdBharuch, Gujarat, India
    Fuji Technical Services Pvt Ltd is a leading provider of consulting, maintenance, and operation services for heavy-duty diesel and gas-based power plants in India and abroad.Our expertise lies in b...Show moreLast updated: 30+ days ago
    • Promoted
    Student Visa Counsellor (Navsari)

    Student Visa Counsellor (Navsari)

    (EEC) Enbee Education Center Private LimitedNavsari, Gujarat, India
    Student Visa Consultant Position is open at EEC Navsari.Experienced Student Visa Counsellors.If you’ve guided students for any country for Study Abroad admissions and want to grow with a reputed br...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Business Development Associate

    Business Development Associate

    COLOSPERSE Dyes and Intermediates Pvt. Ltd.Sūrat, Republic Of India, IN
    We're Hiring : Sales Executive | Colosperse Dyes & Intermediates Pvt.Bachelor's degree in Marketing, Business, or a related field. Minimum 2 years preferred, but fresher’s may also apply.Male & Femal...Show moreLast updated: 1 hour ago
    • Promoted
    Urgent Opening- Relationship Manager / Sr Relationship Manager

    Urgent Opening- Relationship Manager / Sr Relationship Manager

    Bajaj Capital Ltdsurat, India
    Role : Relationship Manager / Sr.CTC : It’s not constrain for right candidate (Its Negotiable).Location : Delhi / NCR ( Noida, Gurugram & Gaziyabad). Functional Area : BFSI, Investments & Trading.Employmen...Show moreLast updated: 15 days ago
    • Promoted
    Senior Associate

    Senior Associate

    PKF SRIDHAR & SANTHANAM LLPSurat, Gujarat, India
    We are looking for Senior Associates for a Project Audit in Hazira, Surat.Develop and implement an internal audit plan.Ensure that the internal audit function provides an independent assessment of ...Show moreLast updated: 15 days ago
    • Promoted
    Sales Associate

    Sales Associate

    Wisedoc, Inc.Surat, IN
    You’ll work directly with the founder to build our sales pipeline, conduct market research, and manage early customer relationships. Identify potential clients (recruiting firms, HR departments, tal...Show moreLast updated: 14 days ago
    • Promoted
    • New!
    Buying Associate

    Buying Associate

    COLOSPERSE Dyes and Intermediates Pvt. Ltd.Sūrat, Republic Of India, IN
    Job Opening : Purchase Executive – Full Time.Minimum 2 years (Freshers can also apply).Graduate (relevant field preferred). Colosperse Dyes and Intermediates Pvt.We are ISO 9001 : 2015 & ISO 14001 : 2015...Show moreLast updated: 1 hour ago
    • Promoted
    Teacher

    Teacher

    Delhi Public School BharuchBharuch, Gujarat, India
    Bharuch, Gujarat | 🕰️ Full-time.Join our dynamic team at Delhi Public School, Bharuch and be part of our journey of excellence in education!. Relevant qualification and experience.Competitive salar...Show moreLast updated: 8 days ago