Customer Success Executive

Are you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success ? If so, we want you!

Sulekha.com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India.

What You'll Be Doing :

You won't just manage accounts; you'll be a Digital Growth Partner !

• 📸 Content Creator : Plan, create, and schedule quick, engaging Reels / Videos and visual content for platforms like Facebook, Instagram, and YouTube .
• 📈 Strategy & Execution : Manage and maintain customer accounts, executing both organic and paid social media promotions to boost online reach.
• 🤝 Client Success : Communicate directly with customers via WhatsApp and phone (Multilingual skills in Hindi, Telugu, Kannada are a huge plus!) to understand their goals and share performance reports with actionable insights.
• 📊 Analysis : Monitor campaign and content performance to ensure real, measurable impact on their business growth.

We Are Looking For :

Why Join the Sulekha Family?

At Sulekha.com, you get to make a real impact every single day :