jewellery Merchandiser (Kolkata)

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jewellery sales role focuses on assisting customers, driving sales, and providing expert product knowledge to achieve sales targets in a retail environment. Key responsibilities include greeting customers, understanding their needs, showcasing jewelry, providing details on craftsmanship and materials, and closing sales. Sales associates must also maintain a visually appealing showroom, manage transactions, stay updated on trends, and build client relationships to provide a memorable shopping experience and a premium shopping experience.

Key ResponsibilitiesCustomer Service : Greet customers, understand their needs and preferences, and provide personalized recommendations for jewelry pieces. Product Knowledge : Maintain comprehensive knowledge of gemstones, metals, craftsmanship, current jewelry trends, and product details. Sales & Transactions : Effectively process sales, manage transactions, handle payments, and issue receipts. Showroom Management : Ensure the showroom is well-organized, clean, and visually appealing to attract customers and showcase merchandise. Customer Relationship Management : Build and maintain strong relationships with clients, handle inquiries, and provide solutions to ensure high customer satisfaction. Inventory : Assist with managing inventory records and ensuring accurate product information is available. Teamwork : Collaborate with team members to achieve sales targets and contribute to overall store success. Required SkillsSales Acumen : Strong ability to sell products, negotiate prices, and close sales transactions. Interpersonal & Communication Skills : Excellent communication and interpersonal skills to engage with customers effectively. Customer Focus : A customer-oriented approach to enhance customer satisfaction. Product Expertise : Strong knowledge of jewelry products, including gemstones, metals, and design. Attention to Detail : Meticulousness in handling products, transactions, and showroom presentation. Organizational Skills : The ability to maintain an organized and visually appealing showroom and manage inventory. Flexibility : Ability to work evenings, weekends, and holidays as needed. QualificationsEducation : A high school diploma or equivalent is often required. Experience : Previous experience in retail sales, luxury goods, or jewelry is often beneficial. Certifications : Gemology or related certifications can be an advantage.

Skills Required

Organizational Skills, Product Expertise, sales acumen , Customer Focus, Attention To Detail, Flexibility, Interpersonal Communication Skills