Sales Specialist

UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Mumbai, India

30+ days ago

Job description

The Jewellery Sales Specialist is responsible for providing world-class customer service while driving sales and building lasting relationships with our elite clientele. As a representative of our luxury brand, you will play a key role in promoting our products, exceeding sales targets, and maintaining the high standards expected of a luxury jewellery store. Also responsible for providing input and analysis to achieve best in pushing monthly targets. Along with strong sales expertise this position demands a deep understanding of the luxury market, and excellent client service skills to cater to high-net-worth individuals.

Key Responsibilities :

1 Sales Excellence :

Drive sales and exceed sales targets
Utilize advanced sales techniques and product knowledge to engage clients and close high value sales.

2 Client Relationship Management :

Build and maintain strong relationships with walk-in, VIP & HNI clients

Provide personalized follow-up to clients, ensuring satisfaction and nurturing long-term

loyalty.

Manage an active client portfolio, ensuring repeat business and growing the client base

through referrals and networking.

3. Product Knowledge & Expertise :

Maintain in-depth knowledge of the brand’s jewellery collections, including materials,

craftsmanship, and design inspirations.

Stay up to date with new collections, industry trends, and competitor offerings.

4. Brand Representation :

Act as a brand ambassador, upholding the brands luxury image and high standards in customer

service and presentation.

5. Team Collaboration :

Work closely with the store manager and team to achieve sales goals and ensure smooth store

operations.

Below Technical knowledge will be an added advantage

Jewellery manufacturing process

Different types of gemstones, supply sources

Precious metal price movements and market demand-supply scenario

Visual Merchandising

Responsible for display of jewellery in the stores

Responsible for store upkeep & maintenance only with regards to the jewellery section

Responsible for co-ordination & maintenance of display materials

Experience :

A minimum of 8 to 10 years in luxury retail in high end jewellery with a proven sales record

and experience in client relationship management

CTC- Upto 20 Lacs + Commission

Locations : Mumbai, Bangalore, Hyderabad, Delhi & Pune

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Sales Specialist • Mumbai, India