Senior Engineer, DevOps

Job Description :

Senior Engineer, DevOps

Who are we?

Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping.

On its website ( ) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the pre-eminent destination for luxury globally.

About Saks Technology :

Saks Technology teams are responsible for building and innovating the Saks online experience, consisting of different functional teams including Software Engineering, Quality Assurance, Stores, Technology Strategy and Enablement, Data and Machine Learning.

Roles & Responsibilities :

Design and implement automated solutions for deployment, monitoring, and incident response, using Infrastructure as Code principles and modern DevOps practices.

Analyze system performance, identify bottlenecks, and implement improvements to enhance reliability and reduce operational overhead.

Develop and maintain service level objectives and reliability metrics while ensuring system availability and performance meet business requirements.

Lead incident response efforts, conduct post-mortem analyses, and implement preventive measures to avoid future incidents.

Collaborate with development teams to build observability into applications and services, including logging, metrics, and distributed tracing.

Primary Tech Stack :

Expertise in Site Upkeep and monitoring must have skill (It includes writing and monitoring SFCC Jobs and SFCC configurations )

Expertise in CI / CD pipeline design, implementation, and optimization (Jenkins, GitLab CI, CircleCI, etc.).

Solid scripting and automation skills (Python, Bash, Groovy).

Strong experience with configuration management tools (Ansible, Puppet, Chef).

Experience with containerization (Docker)

Experience with orchestration (Kubernetes).

Hands-on coding experience with GIT / Bitbucket commands.

Infrastructure as Code knowledge (Terraform, CloudFormation).

Monitoring and alerting tool expertise (Prometheus, Grafana, Datadog).

Security integration in DevOps processes (DevSecOps).

Familiarity with AWS -(WAF , CloudFront, s3, EC2, lambda, VPC).

Must have done some automation (preferably Load / performance testing and Slackbot automation).

• Good to have)

Key Qualifications :

Bachelor’s degree in Engineering (Computer Science or Information Science preferred).

Strong academic record, excellent written and verbal communication skills.

Strong Debugging and troubleshooting skills.

Must be open to writing code and exploring new tools and technologies(Java / Python / JS etc).

5+ years automating infrastructure and deployments.

Building scalable, repeatable, and maintainable pipelines.

Collaboration with development, QA, and operations to streamline releases.

Passion for automation and continuous improvement.

Adaptability to evolving tech and business needs.

Ownership mindset and proactive problem solving.

Experience with Agile and DevOps culture.

Good to have retail / e-commerce domain knowledge.

Strong communication skills to coordinate across teams.

Ability to advocate and implement best practices in CI / CD and automation.

Leadership or mentoring experience within DevOps teams.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This position is approved for INTERNAL hiring only. Please do not share outside of the organization.