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Network Operations Engineer - Cisco SD-WAN

Network Operations Engineer - Cisco SD-WAN

ConfidentialChennai
30+ days ago
Job description

We are looking for a skilled Network Operations Engineer with 4 to 5 years of experience, specializing in Cisco SD-WAN technologies. The ideal candidate should be able to support, monitor, and maintain large-scale SD-WAN environments, ensuring high network availability, performance, and security.

Key Responsibilities :

  • Manage and support day-to-day operations of Cisco SD-WAN (Viptela) infrastructure
  • Monitor SD-WAN performance, troubleshoot issues, and implement corrective actions
  • Perform change management tasks including configuration updates and policy adjustments
  • Maintain and troubleshoot control plane components (vManage, vBond, vSmart) and data plane devices (edge routers)
  • Ensure continuous connectivity across branch sites, data centers, and cloud platforms
  • Manage WAN / LAN configurations, routing protocols (BGP, OSPF), and QoS policies
  • Conduct network health checks , patch updates, and backup configurations
  • Collaborate with network architects and engineering teams for SD-WAN rollouts and migrations
  • Provide L2 / L3 support for network incidents and coordinate with vendors as needed
  • Document network designs, configurations, change logs, and operational procedures
  • Support DR / BCP testing and participate in post-incident reviews

Required Skills :

  • 4 to 5 years of experience in network operations and support , with at least 2+ years in Cisco SD-WAN
  • Strong knowledge of Cisco Viptela SD-WAN architecture and components
  • Experience with vManage , vBond , and vSmart controllers
  • Proficiency in routing protocols (OSPF, BGP), NAT , IPSec , GRE tunnels , and QoS
  • Familiarity with network monitoring tools (SolarWinds, ThousandEyes, PRTG, etc.)
  • Experience in network troubleshooting , log analysis, and packet captures
  • Hands-on experience with Cisco routers, switches , and firewalls (ASA, FTD)
  • Understanding of WAN optimization and cloud connectivity (Azure, AWS, etc.)
  • Comfortable working in 24 / 7 operational environments and participating in on-call rotation

    • Preferred Qualifications :

  • Cisco certifications such as CCNP Enterprise , Cisco SD-WAN Specialist , or CCNA
  • Experience with automation tools (Ansible, Python) for network task scripting
  • Exposure to ITIL frameworks and ticketing systems (ServiceNow, Remedy, etc.)
  • Experience in network documentation and topology mapping tools (e.g., Visio, NetBrain)

    • Soft Skills :

  • Strong analytical and troubleshooting skills
  • Effective verbal and written communication
  • Ability to prioritize tasks and work under pressure
  • Good collaboration skills across teams and vendors
  • Strong attention to detail and commitment to operational excellence

    • Skills Required

    Cisco SD-WAN (Viptela), Monitor SD-WAN performance, Perform change management, Cisco SD-WAN, Cisco Viptela SD-WAN architecture

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