Key Responsibilities
- Handle incoming claims inquiries from clients via phone, email, or in person.
- Assess and document claims information accurately and promptly.
- Guide clients through the claims process, providing clear explanations of their coverage and what to expect.
- Coordinate with internal teams to investigate claims and gather necessary documentation.
- Communicate effectively with clients regarding the status of their claims and any additional information required.
- Ensure compliance with company policies and insurance regulations.
- Provide exceptional customer service, addressing client concerns and resolving issues promptly.
About Company : CoverYou Insurance Broker Private Limited is a private company incorporated on 07 June 2020. It is classified as a non-government company. The directors of CoverYou Insurance Broker Private Limited are Mohit Mohan, Siddharth Singh Nirvana, Kanakamma Mohan, Deepanker Mahajan, Yogesh Khemani, Neelam Gupta, and Nimish Mahajan.