Microsoft Dynamics Consultant

Key Responsibilities :

Support environment lifecycle management for D365 (Dev, UAT, QA, Prod), including database refresh / cloning and post-clone activities.

Handle exception monitoring and resolution for batch jobs, integrations, and data movements via D365 Data Import / Export.

Coordinate technical support and escalations with Microsoft, including ticket management and post-upgrade validation.

Administer workflow configuration, security roles, and user access across finance, supply chain, asset management, and cost accounting.

Collaborate on system performance optimization, troubleshooting incidents, and documenting technical solutions.

Assist functional consultants with integration monitoring

Contribute to system documentation, technical runbooks, and operational playbooks for steady-state management.

Participate in risk / issue log review and support ongoing platform health checks aligned to SLA commitments.

Qualifications & Skills :

Minimum of 6-8 years supporting Microsoft Dynamics 365 technical environments; direct experience in D365 FO preferred.

Experience managing large-scale ERP platforms and integration scripts.

Familiarity with cost accounting and asset management technical configurations in D365.

Strong troubleshooting, technical documentation, and stakeholder communication skills.

Understanding of security administration within D365 environments.