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Axim Digitech - Mavenlink Developer - Kantata Professional Services Cloud

Axim Digitech - Mavenlink Developer - Kantata Professional Services Cloud

Axim DigitechIndia
30+ days ago
Job description

We are seeking a skilled Kantata Professional Services Cloud Developer with hands-on experience in Mavenlink (Kantata OX) to support, customize, and enhance our professional services automation platform. The ideal candidate will have a strong understanding of project lifecycle management, resource planning, and integrations within the Kantata ecosystem.

Key Responsibilities :

  • Develop and maintain custom solutions within the Kantata Professional Services Cloud (Mavenlink) platform.
  • Configure workflows, dashboards, and reports to meet business requirements.
  • Integrate Kantata with other enterprise systems (e.g., Salesforce, ERP, HRIS).
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Troubleshoot and resolve issues related to Kantata configurations and integrations.
  • Support data migration, API development, and automation initiatives.
  • Stay updated with Kantata product updates and best practices.
  • Infrastructure and Operations : Ensure the reliability and scalability of critical systems by designing and managing robust infrastructure solutions.
  • System Monitoring : Proactively monitor system health, using performance metrics and automated tools to detect potential issues before they impact users.
  • Incident Management : Lead response efforts during service disruptions, ensuring swift resolution and minimal downtime.
  • Problem Solving : Analyze root causes of system failures and implement long-term fixes to enhance system reliability.
  • Automation : Develop scripts and tools to automate repetitive tasks, improving operational efficiency and reducing manual interventions.
  • Collaboration : Partner with development teams to align on reliability goals and implement best practices into software design and deployment.
  • Documentation : Maintain comprehensive system documentation to support consistent and efficient troubleshooting and knowledge sharing.
  • Continuous Improvement : Drive innovation by identifying areas for enhancement and applying cutting-edge technologies and operational practices.

Required Qualifications :

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 6+ years of experience working with Mavenlink / Kantata or similar PSA tools.
  • Proficiency in REST APIs, JavaScript, and workflow automation.
  • Experience with Salesforce integration is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation abilities.
  • Service Reliability : Experience with managing and maintaining highly-available systems, including cloud-based infrastructure.
  • Programming : Proficiency in programming to automate repetitive tasks ("toil") to reduce manual effort and human error.
  • Monitoring & Observability : Solid understanding of monitoring tools, incident management platforms, and metrics analysis.
  • Technical Depth : Deep knowledge of system performance optimization and troubleshooting methodologies. Experience with cloud platforms, databases, CI / CD, distributed systems, and security best practices.
  • Communication & Collaboration : Strong communication skills (written and verbal) to effectively collaborate across cross-functional teams.
  • Problem Solving : Ability to thrive in high-pressure situations and demonstrate a calm, methodical approach to problem-solving. Analytical mindset for interpreting data, metrics, and patterns to make informed decisions and predict future issues.
  • Systemic Thinking : Ability to view interconnected systems holistically anticipating the broader impact of changes and designing for resilience.
  • Ownership and Proactiveness : Take responsibility for the reliability and performance of services. Proactively identifying potential problems, performance bottlenecks, and areas for improvement before they impact users.
  • Education & Experience :

  • Education : Bachelors or Masters Degree in Information systems, Computer Science / Computer Engineering or equivalent.
  • Experience : 6-10yrs of experience
  • (ref : hirist.tech)

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