Talent.com
This job offer is not available in your country.
Assistant Manager - CRM Ops

Assistant Manager - CRM Ops

EmeritusErode, IN
1 day ago
Job description

About Emeritus :

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

We are looking for an Assistant Manager – Marketing Operations to work alongside Growth managers, CRM operations, and Content teams to enhance our campaign development, execution, and analysis. This role is crucial in ensuring the effectiveness of CRM initiatives and the seamless execution of campaigns.

Key Responsibilities :

o Collaborate with growth managers to develop and execute effective marketing campaigns.

o Support the CRM content team by handling email performance requests, conducting HTML / preview tests, and performing secondary research.

o Assist with advanced SQL queries and streamline automation processes.

o Perform quality control and validation of campaign planning and scheduling to ensure error-free execution.

o Develop expertise in email analytics to reduce dependency on the analytics team.

o Develop and maintain user lists for WhatsApp campaigns and schedule these campaigns considering SMS 360 and SFDC constraints.

o Continuously monitor and analyze active experiments, maintaining dashboards to track performance.

o Assess the impact of scaling successful experiments and conduct detailed data analysis to generate insights for future experiments.

o Ensure accurate user base comparisons for experiment go-lives and conduct extensive preview testing to avoid post-launch glitches.

o Assist in content DE builds.

Requirements :

  • Education : Bachelor’s degree in Marketing, Business, or a related field.

Experience :

o 3+ years of experience in marketing, preferably with a focus on CRM and growth.

o Hands-on experience with SQL and email marketing platforms like SFMC / SFDC.

Skills :

o Proficiency in HTML for email marketing and experience with preview testing.

o Strong analytical skills with the ability to conduct data analysis and generate actionable insights.

o Excellent project management skills and attention to detail.

o Strong written and verbal communication skills.

o Ability to work independently and collaboratively in a fast-paced, results-oriented environment.

Preferred Qualifications :

  • Experience with marketing automation tools and CRM systems.
  • Familiarity with Email & WhatsApp campaign management and user list creation.
  • Previous experience in education or a similar industry is a plus.
  • Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    In Press

  • https : / / inc42.com / buzz / edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark /
  • emeritus harvard business school : Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)
  • Create a job alert for this search

    Assistant Manager Crm • Erode, IN

    Related jobs
    • Promoted
    • New!
    Client Success Executive

    Client Success Executive

    AscendTiruppur, IN
    Ascend HSI is a US-based global advisory and consulting firm focused on delivering high-impact solutions in Immigration services, legal-tech, business advisory. We partner with clients and organizat...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Solutions Specialist

    Senior Solutions Specialist

    LabcorpSalem,Tamil Nadu, IN
    We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions.Throu...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Customer Support Executive

    Customer Support Executive

    Criniti's Management Services LLPErode, IN
    Job Title : Customer Support Executive.We seek a dynamic and customer-oriented individual to join our call centre team.As an inbound call centre candidate, you will handle incoming customer calls, a...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Account Executive

    Senior Account Executive

    Dhamu Chettiar Nagai MaaligaiGopichettipalaiyam, Tamil Nadu, India
    Update the daily market rates of gold, silver, and diamonds in the designated Google Sheet.Compare the current day's rates with the previous day's closing values and highlight significant changes f...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Sales Officer - Gold Loan

    Sales Officer - Gold Loan

    TRDFIN Support Services Pvt LtdKarur, Tamil Nadu, India
    We are seeking a motivated and customer-focused Sales Officer to join our Gold Loan division.The ideal candidate should have hands-on experience in sales or customer service within the Banking or N...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    Business Solution lead

    Business Solution lead

    MaritimesolutionsltdSalem,Tamil Nadu, IN
    Business Solution Lead – Ship Management.They deliver full-spectrum maritime solutions with precision-driven services, leveraging. This role acts as a bridge between business stakeholders and techno...Show moreLast updated: 14 hours ago
    • Promoted
    Business Development Lead

    Business Development Lead

    Thalamus AISalem,Tamil Nadu, IN
    Location : Remote (India-based candidates working US hours).Thalamus AI is a prompt-based, multi-agent platform built for enterprises to streamline response management for RFPs, bids, questionnaires...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Infor WFM Administrator

    Infor WFM Administrator

    Enterprise Minds, IncErode, IN
    Headquartered in San Ramon, California, with thriving tech hubs in.AI, ML, and automation drive real-world results.Collaborate on AI / ML, digital twins, and cloud engineering projects that make a re...Show moreLast updated: 14 hours ago
    • Promoted
    SAP PS Consultant

    SAP PS Consultant

    Mathews International LLCErode, IN
    Required Skills and Qualifications : .Computer Science, Engineering, Business, or a related field.SAP PS consultant, with a proven track record of leading complex SAP PS implementations.SAP PS module...Show moreLast updated: 10 days ago
    • Promoted
    Administrative Business Partner

    Administrative Business Partner

    AceolutionTiruppur, IN
    Job Description : Administrative Business Partner.We are seeking a proactive and detail-oriented.Administrative Business Partner. The ideal candidate will manage complex scheduling needs, streamline ...Show moreLast updated: 11 days ago
    • Promoted
    Customer Success Executive

    Customer Success Executive

    StarApps Studioerode, tamil nadu, in
    Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM).StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plu...Show moreLast updated: 16 days ago
    • Promoted
    Manager, Boomi AI Solutions

    Manager, Boomi AI Solutions

    RSM US LLPErode, IN
    Job Description : Manager – Boomi AI Solutions.We are seeking a Manager – Boomi AI Solutions to help drive the development of AI-powered business solutions using the Boomi platform.This is a technic...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Client Servicing & Marketing Executive

    Client Servicing & Marketing Executive

    Banyan Tree Events India Pvt. LTiruppur, IN
    Job Title : Client Servicing & Marketing Executive.Event Management / Performing Arts / Cultural Programming / Experiential Marketing. About Banyan Tree Events India Pvt.From iconic music festivals (...Show moreLast updated: 14 hours ago
    • Promoted
    Customer Relations Manager

    Customer Relations Manager

    98thPercentileTiruppur, IN
    Job Title : Student Success Manager (SSM).Full-Time | Night Shift [ 5 day working].Percentile is a leading USA-based EdTech company on a mission to transform education through innovative, technology...Show moreLast updated: 30+ days ago
    • Promoted
    Workforce Management (Frontline Analyst)

    Workforce Management (Frontline Analyst)

    Gainwell TechnologiesSalem,Tamil Nadu, IN
    Greetings from Gainwell Technologies !!!.A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distri...Show moreLast updated: 15 days ago
    • Promoted
    Market Access Manager

    Market Access Manager

    vueverse.Tiruppur, IN
    We are seeking an experienced and strategic.The role requires strong cross-functional collaboration with Commercial, Medical Affairs, Regulatory, and Health Economics teams to develop and execute m...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Solutions Manager

    Associate Solutions Manager

    ElucidataErode, IN
    Delhi / Bangalore (3 days in office).Elucidata is a TechBio Company headquartered in San Francisco.Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data.Elucidata’...Show moreLast updated: 1 day ago
    • Promoted
    Platform Expansion Partner

    Platform Expansion Partner

    ShuffleXErode, IN
    The Platform Expansion Partner will play a pivotal role in accelerating the growth and adoption of.While the title emphasizes partnership, this is a. The Platform Expansion Partner will actively dri...Show moreLast updated: 1 day ago