Veeva CDMS - L2 Support

Job Description : Veeva Vault Consultant

Location : [Hyderabad, Bangalore, Pune, Mumbai]

Experience Required : 3 to 8 years

Notice Period : immediate to 7Days

Veeva Vault CDMS (Clinical Data Management System)

• Key Responsibilities :
• Strong Understanding of Clinical trail processes, GCP, and EDC system workflows
• Familiarity with Vault CDMS architecture, object configuration and User roles
• Set up EDC studies in Vault CDMS using Studio.
• Configure study design elements (forms, edit checks, rules, and custom coding).
• Collaborate with clinical and data management teams to support study build and go-live
• Perform user acceptance testing (UAT) and support data cleaning and issue resolution.
• Manage change requests, configuration, and enhancements in Vault application
• Knowledge of Vault APIs, data migration
• Assess the impact for periodic upgrades and support on implementing all upgraded features. All vault modules get upgraded with new releases 3 times a year.
• Experience with supporting ticketing systems like ServiceNow, Jira, etc. Experience in working on L2 support.
• Experience in ITIL process