Key Deliverables :
- Design and execute programs to enhance experience metrics like NPS and I / O
- Own and improve user experience across key marketplace participants
- Influence product roadmap using program-driven insights
- Drive operational adherence and resolve process-level inefficiencies
Role Responsibilities :
Solve problems using a data-driven and analytical approachCollaborate with product and ops teams to implement scalable solutionsManage cross-functional stakeholders for successful program executionContribute to experience-focused strategy within business unitsSkills Required
Problem Solving, Project Execution, Data Analysis, Supply Chain, Program Management