Amazon Cti ConsultantMilestone Technologies, Inc. • Bhubaneshwar, Republic Of India, IN
Amazon Cti Consultant
Milestone Technologies, Inc. • Bhubaneshwar, Republic Of India, IN
11 days ago
Job descriptionExposure to Cisco, Avaya, Genesys (legacy CTI systems) AWS certification Knowledge of SIP, VoIP, or WebRTC Experience with Amazon Connect Tasks, Contact Lens, Wisdom Lead the setup and configuration of Amazon Connect environments Work with business teams to gather requirements and translate them into technical designs Build backend integrations using AWS Lambda and REST APIs Integrate Amazon Connect with CRM and support systems Support user testing, deployment, and documentation Troubleshoot issues and improve existing contact flows
We are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.
The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be confident working with both technical teams and business stakeholders.
Required Experience :
- Minimum 7 years total experience in contact center / CTI space
- 3+ years of hands-on experience with Amazon Connect
- Proven experience working in a consulting role for CTI transformation projects
- Strong knowledge of Amazon Connect features : contact flows, routing, queues, agent setup
- Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk
- Good understanding of AWS services : Lambda, DynamoDB, S3, CloudWatch
- Basic scripting with Node.Js or Python
- Experience in building or enhancing IVRs using Amazon Lex
- Comfortable working independently in a client-facing environment
Nice to Have :
Responsibilities :
Create a job alert for this search
Consultant • Bhubaneshwar, Republic Of India, IN
Related jobs
We are seeking experienced AWS Data Engineers to design, implement, and maintain robust data pipelines and analytics solutions using AWS services.
The ideal candidate will have a strong background i...Show more
Siebel Functional Consultant (Remote – Full Time) Project : Siebel Upgrade & Modernization (Telecom – Bahrain) Contract Type : B2b / Freelance / Independent contractor.
Dedication : Full time Location : ...Show more
We are seeking experienced AWS Data Engineers to design, implement, and maintain robust data pipelines and analytics solutions using AWS services.
The ideal candidate will have a strong background i...Show more 
Oci Data Flow Consultant
LTIMindtree • Bhubaneshwar, Republic Of India, IN
Job Title : OCI Data Flow Consultant.Oracle Data Flow, Apache Spark, Python, PySpark.ADW, Object Storage, OCI Data Integration.
Data Lakes, Data Warehouses, and Data Pipelines.Oracle Data Flow or Apa...Show more
Last updated: 30+ days ago • Promoted
AWS Data Engineer - Consultant
Talent Worx • Bhubaneswar, OD, IN
Quick Apply
Last updated: 30+ days ago
Consultant
Antal International • Bhubaneshwar, Republic Of India, IN
About the JobWe are looking for an experienced OTM Consultant with strong hands-on expertise in Oracle Transportation Management (OTM Cloud).
The role focuses primarily on OTM implementation work, i...Show more
Last updated: 3 hours ago • Promoted • New!
Sap Cpi Consultant
PIXIE • Bhubaneshwar, Republic Of India, IN
We are seeking an experienced SAP CPI Integration Consultant with strong expertise in SAP Transportation Management (TM) and 3PL integrations.
The role involves designing, developing, and supporting...Show more
Last updated: 3 days ago • Promoted
AI Engineer / AI Consultant
Eaglehires HR Solutions Pvt Ltd • Bhubaneswar, Odisha, India
We are hiring for one of our client IT services company based in UK.The AI Engineer will be responsible for building, maintaining, and optimizing the AI Centre of Excellence’s (CoE) infrastructure....Show more
Last updated: 30+ days ago • Promoted
Integration Analyst - ITX
Quadrant IT Services • bhubaneswar, orissa, in
Position : Integration Analyst - ITX.Hybrid : 1 week in office every month.EDI mapping, integration, and business process understanding within logistics and supply chain domains.The ideal candidate w...Show more
Last updated: 16 days ago • Promoted
Siebel Functional Consultant (Remote – Full Time) - Upgrade project
Norconsulting Global Recruitment • Bhubaneswar, Odisha, India
Remote
Last updated: 13 hours ago • Promoted • New!
Workday Integration & Reporting Consultant - HCM Module
Risk Resources LLP • Bhubaneshwar
Description : Role description : Workday Integration & Reporting Consultant technical resource (experience 6-8 years) will...Show more
Last updated: 25 days ago • Promoted
Senior Design Consultant
HomeLane • Bhubaneswar, India
Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.Collaborate with the customer, understand their requirements, and give them the ...Show more
Last updated: 30+ days ago • Promoted
OCI Data Flow Consultant
LTIMindtree • Bhubaneshwar, Odisha, India
Job Title : OCI Data Flow Consultant.Oracle Data Flow, Apache Spark, Python, PySpark.ADW, Object Storage, OCI Data Integration.
Data Lakes, Data Warehouses, and Data Pipelines.Oracle Data Flow or Apa...Show more
Last updated: 30+ days ago • Promoted
Integration Analyst - Itx
Quadrant IT Services • Bhubaneshwar, Republic Of India, IN
Position : Integration Analyst - ITX.Hybrid : 1 week in office every month.EDI mapping, integration, and business process understanding within logistics and supply chain domains.The ideal candidate w...Show more
Last updated: 16 days ago • Promoted
APIGEE Integration Engineer
Deloitte • Bhubaneswar, Odisha, India
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance.
As the undisputed leader in professional services, Del...Show more
Last updated: 25 days ago • Promoted
Oracle CPQ consultant
People Prime Worldwide • bhubaneswar, orissa, in
Our client is a trusted global innovator of IT and business services.They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and ma...Show more
Last updated: 16 hours ago • Promoted • New!
Workday Financial Consultant
Avensys Consulting • Bhubaneswar, Odisha, India
Role : Workday Financial Consultant Location : Remote Job Type : Contract – 12 Months Skills : Workday Financial, Accounting Hub, Prism (optional) Overall 5+ years of relevant experience in Implement...Show more
Last updated: 13 hours ago • Promoted • New!
OTM Consultant
KGiSL • Bhubaneswar, Odisha, India
We are seeking an experienced OTM (Oracle Transportation Management) Consultant with strong knowledge of GTM (Global Trade Management) and ERP integration.
The ideal candidate will have hands-o...Show more
Last updated: 16 days ago • Promoted
API Integration Specialist
Deloitte • Bhubaneshwar, Republic Of India, IN
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance.
As the undisputed leader in professional services, Del...Show more
Last updated: 25 days ago • Promoted
AWS Data Engineer - Sr Consultant
Talent Worx • Bhubaneswar, OD, IN
Quick Apply
Last updated: 30+ days ago
SLP Specialist, INSLP
Amazon • Bhubaneswar, Odisha, India
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.DESCRIPTION : INSL...Show more
Last updated: 30+ days ago • Promoted