OTM Role - Application Engineer & MSP Prod Support

Position Overview :

We are seeking a skilled professional with detailed technical and functional knowledge of OTM to map business requirements into OTM build activities and support business process automation.

Key Responsibilities :

• Detailed technical and functional knowledge of OTM to map business requirements into OTM build activities
• Business process automation
• Extensive experience (10+ years) in workflow agent design, coding, technical configuration and development
• Master data, itinerary, order planning, shipment execution, route optimization, network configuration, track and trace, appointment scheduling
• OTM Data model and Schema in-depth knowledge
• Technical integration design and development working with OTM REST and SOAP APIs
• Operational and analytical report design and development
• Performance tuning, troubleshooting and configuration
• Stage and Production environment code deployment and migration activities
• Migrate data and configuration from public cloud to on-prem environment
• SQL query design and implementation
• Experience working with Oracle for SR resolution, logging and data export
• Rate card structuring / template creation and setup
• Screen-set and manager layout technical changes
• Experience working with carrier, 3PL, other logistics 3rd party integrations technical teams
• Technical documentation
• VPD (virtual private domain) and security configurations within OTM
• Creating workbench configurations
• Experience working with stakeholders to handle OTM requirements
• Freight Audit and Pay
• Experience working with multiple modes, LTL, FTL, Ocean, Air and different service levels
• Experience working with multi-leg, multi-stop solutions
• Exceptions management, business monitor, reporting and alerting
• Strong problem-solving ability

Skills Required

Coding