Job Summary
- Support the applications and related cloud environments multiple geographies
- Ensure 99.9% application SLA is met
- Troubleshoot and resolve infrastructure issues, ensure proper security controls and best practices are in place
- Primary focus on environment optimization using product maturity models
- Provide mentoring and technical guidance for junior / mid-tier roles
- Azure environment resource deployment and management
- Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments
- Maintain regular backups of the environments and applications
- Participate in annual disaster recovery tests
- Participate in SOC / ISO audits and ensure all audit controls are adhered to
- Able and be willing to provide on-call duty
Qualifications Required :
5+ Years of total experience as Cloud Ops Engineer3+ years of Hands-on Experience of Microsoft Azure cloud experience in product operationsGood knowledge of Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scriptingUnderstanding of network administration (VLANs, ACLs, VPN, routing etc.) and TCP / IP protocolsUnderstanding of SDLC, CI / CD, Azure DevOps, release and managementKnowledge of cryptography technologies (TLS, IPSec, FDE, TDE) and enterprise EDR systemsExperience with managing single tenant and multi-tenant SaaS applications is preferredExperience working with Oracle and databases connections preferredRelevant Cloud or DevOps certifications are preferredAbility to balance multi-task and multiple priorities while maintaining a high level of customer satisfactionSkills Required
Saas, Azure, Devops, Powershell Scripting