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Telemarketing Manager

Telemarketing Manager

MNR UniversityKukatpalli, Telangana, India
4 hours ago
Job description

Position : Manager – Tele-Calling

Location : MNRU – Y Junction Office

Qualification : Postgraduate

Experience : Minimum 10 years

Employment Type : Full-time

Job Summary

MNRU is seeking a highly skilled Manager – Tele-Calling to lead and oversee tele-calling operations for student outreach, admissions support, and marketing campaigns. The role requires excellent communication, team leadership, and proven experience in managing large-scale tele-calling activities in reputed universities or organizations.

Key Responsibilities

  • Manage and supervise tele-calling teams for admissions and marketing campaigns.
  • Develop scripts and communication strategies for effective student engagement.
  • Monitor daily call performance and ensure targets are achieved.
  • Train and mentor tele-calling executives to improve conversion rates.
  • Coordinate with admissions and marketing teams to align tele-calling with institutional goals.
  • Track, analyze, and report tele-calling performance metrics.

Key Skills

  • Strong communication and interpersonal skills.
  • Leadership and team management capabilities.
  • Ability to handle high-volume calling operations.
  • Proficiency in CRM tools and call monitoring systems.
  • Preferred Skills

  • Experience in the education sector, especially universities or reputed organizations.
  • Knowledge of admission processes and student engagement strategies.
  • Strong problem-solving and motivational abilities.
  • Qualifications

  • Postgraduate degree in Management, Marketing, or a related field.
  • Minimum 10 years of experience in tele-calling marketing and team management
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    Manager • Kukatpalli, Telangana, India

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