Syndigo - Technical Project Manager

About the job :

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem- accelerating delivery of accurate and compelling information that increases sales on every shelf.

We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industrys largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains.

We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, were always looking to identify talented individuals to join our team.

The Technical Project Manager will plan, coordinate, and execute the technology-driven projects, initiatives, and SDLC. This role will drive multiple such technical projects and be responsible for implementation and adoption of those across the entire Syndigo technology department (Engineering, IT, InfoSec, DevOps, Technical Operations).

While the key focus area would be the project management of overarching technology projects and initiatives, SDLC, and technology operational excellence, this role also provides growth opportunities for advancing the career in Technical Program Management.

Job Description & Responsibilities :

- Project planning and execution - Create, facilitate, and implement technology project charters and comprehensive project plans for those charters, identify cross functional dependencies for execution and adoption of tech-driven initiatives

- Technology project charters - Provide project management expertise for technology project charters such as application/client migration, tech upgrades, technology audits, infrastructure upgrade/shutdown, coordinate third-party tools selection, POCs and rollouts, cloud migration, IT & InfoSec projects, Technical Operations projects, technology intranet site creation and content management, technology learning programs

- Cross-functional collaboration - Partner with Engineering, Product, Architecture, IT/InfoSec, Support-Operations, Client Services on overarching projects involving technology; represent technology in cross-functional projects; communicate technology project updates, risks, and challenges to leadership

- Facilitation & Coordination - Work as facilitator and coordinator across various technology groups - Engineering, QA, Architecture, Technical Support & Operations, DevOps, CloudOps, IT/Infrastructure, InfoSec

- SDLC - Establish, implement, and improve engineering SDLC, standards, best practices, compliance/security measures; ensure efficient, consistent, and sustainable software engineering practices

- R&D roadmap execution and delivery - Standardize ways to track software product roadmap execution, progress measurement and status tracking; define, collect, summarize software delivery metrics; help coordinate change management decision-making, risk identification and mitigation.

- Technology Operational Excellence - Standardize/streamline software development processes and best practices, help improve engineering experience and productivity; identify ways to improve quality and efficiency; coordinate and drive cross-functional meetings, ensure meetings effectiveness

- Jira and Confluence administration coordination - Coordinate Setup and administration of Jira projects, workflows, and Confluence sites

- Technology audits - Help with software engineering, IT, InfoSec, DevOps, Tech Ops coordination for technology audits; Produce/track various audit deliverables; and help ensure successful technology audits

- Work with global teams - Ability to work with global teams across multiple countries and time zones;

Skills & Competencies Required :

- Must have at least 5 years of experience in IT industry, with a minimum of 3 years experience in project management for managing technology-driven projects from ideation and planning through execution, deployment, and post-go-live optimization. This includes establishing project governance, customer migrations to new platforms etc.

- Experience with project management, progress status reporting, presentations, proposals to leadership

- Experience with Agile, Kanban and other software development methodologies

- Ability to independently lead at least mid-size size technology projects

- Experience with software delivery aspects - planning, execution, and delivery of SaaS-based software applications

- Experience with Jira, Confluence, SharePoint - Excellent cross-functional collaboration and partnership skills

- Excellent verbal, written communication, and presentation skills

- Excellent time management, analytical and problem-solving skills

- Experience with Developer Experience tool such as Jellyfish, DX, LinearB is a plus

- Experience working with global teams spread across multiple countries/time zones

- Bachelors degree in engineering preferred.

- Should be able to provide overlap with US working hours at least till 10 AM US Central.

Work Location : Bangalore

Diversity, Equity & Inclusion :

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and its how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA :

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice :

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data.

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