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Claims Manager

Claims Manager

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Key Responsibilities :

1. Claims Processing and Resolution :

  • Oversee end-to-end claims validation, approval, and settlement processes.
  • Ensure claims related to stock returns, pricing errors, incentives, and disputes are

addressed efficiently.

  • Implement strong reconciliation mechanisms to minimize financial losses and
  • discrepancies.

  • Drive automation in claims processing using ERP (SAP, Oracle, Tally, etc.).
  • 2. Stakeholder Coordination and Dispute Management :

  • Collaborate with sales, supply chain, finance, and legal teams to ensure smooth
  • claim resolution.

  • Address high-value disputes and critical escalations from distributors, hospitals, and
  • trade partners.

  • Work closely with vendors and internal audit teams to improve claim validation
  • accuracy.

    3. Reporting and Process Optimization :

  • Monitor claims trends, aging analysis, and settlement TATs to identify process
  • gaps.

  • Develop and present MIS reports on claims exposure, financial impact, and
  • outstanding liabilities.

  • Implement cost-saving measures and improve working capital efficiency through
  • effective claim handling.

    Key Skills and Competencies :

  • Expertise in Pharma Claims and Commercial Finance (Sales Returns, Trade Discounts,
  • Expiry & Damage Claims)
  • Strong Analytical and Problem-Solving Skills for resolving disputes and optimizing
  • claims processes
  • Proficiency in ERP and Finance Systems (SAP, Tally, Oracle, or similar)
  • Understanding of GST, TDS, and Pharma Regulatory Requirements
  • Leadership and Stakeholder Management to coordinate across multiple teams
  • Process Automation and Data-Driven Decision Making
  • Very Good Excel Skills
  • Skills Required

    Tds, Pharma, Gst, Regulatory Requirements, Data Driven

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    Manager • Bengaluru / Bangalore

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