ServiceNow (SaaS)

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client :

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title :

ServiceNow Technical Consultant / Developer

Experience : 5–8 Years

Location : PAN India

Mandatory Skill : ServiceNow (SaaS)

Preferred Certifications :

ServiceNow System Administrator

ServiceNow Implementation Specialist

Job Summary :

Seeking an experienced ServiceNow professional to design, develop, and implement solutions across various ServiceNow modules (ITSM, ITOM, ITBM, HRSD, BCM, TPRM). The role involves hands-on development, system integration, client consulting, and support of ITIL-based processes.

Key Responsibilities :

Design and implement ServiceNow applications and integrations

Customize modules like ITSM, ITOM, HRSD, etc.

Work closely with clients, BAs, architects, and tech teams

Ensure system performance and adherence to project timelines

Follow Agile / SCRUM methodologies and ITIL practices

Create technical documentation, test cases, and reports

Skills Required :

Strong hands-on experience with ServiceNow platform

Proficiency in scripting (JavaScript, AJAX, Jelly, PERL)

Knowledge of CMDB, Incident, Change, Problem Management

Experience in HRSD, BCM, and TPRM modules

Good communication, consulting, and documentation skills