Call Center Representative

Company Description

Ignite Education Group aims to cultivate a transformative learning environment that empowers individuals to reach their full potential and become lifelong learners. We focus on fostering a culture of inclusivity, innovation, and collaboration. Through personalized and holistic education, we equip students with the knowledge and skills needed to thrive in a rapidly changing world. Our mission is to nurture curiosity, creativity, and resilience and to shape future leaders who will contribute meaningfully to society.

Role Description

This is a full-time on-site role for an Inbound Sales Representative, located in Noida. The Inbound Sales Representative will be responsible for handling incoming sales inquiries, managing customer accounts, providing excellent customer service, and processing orders. Daily tasks include responding to customer inquiries, guiding customers through the sales process, maintaining accurate records, and collaborating with team members to meet sales targets.

Qualifications

Experience in Inside Sales and Account Management

Excellent Communication and Customer Service skills

Proficiency in Order Processing and maintaining accurate records

Strong organizational and time management skills

Ability to work independently and as part of a team

Familiarity with CRM software and sales tools is a plus

Bachelor's degree in Business, Marketing, or a related field