Team Leader
ConfidentialMumbai30+ days ago
Job descriptionEnsure achievement of Renewal Collection targets Ensure achievement of Persistency targets Manage outsourced activities outbound call center vendors for Renewals achieve targets Ensure Retention of customers and improve surrender retention Ensure smooth functioning of operational activities of ECS and other related processes Planning, strategizing and implementation of various action plans for improving persistency, renewal collection and retention Launch manage contests, RR for vendors and internal sales teams Identify opportunities to improve renewal collections through innovative means through alternate modes of collection data enrichment
Skills Required
Communication Skills, Negotiation Skill, Time Management Skills
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Team Leader • Mumbai