Customer Support Executive

The CoinDCX Journey : Building Tomorrow, Today

At CoinDCX, we believe 'CHANGE STARTS TOGETHER'. You are the driving force that will help us make Web3 accessible to all.

In the last six years, we have skyrocketed from being India's first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies.

While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us!

Inside CoinDCX's Customer Success Team

Our Customer Success team is dedicated to ensuring our users get the most out of their CoinDCX experience. We build strong relationships, providing support and guidance to help users achieve their goals in the world of digital finance. If you're passionate about customer satisfaction and success, join us in creating exceptional experiences that turn users into advocates.

You need to be a HODLer of these

• Strong Interpersonal Skills.
• Familiarity with CRM Systems - Sprinklr is preferred.
• Ability to efficiently multitask.
• Prior Customer Support Experience in a trading firm OR hands-on trading experience preferred.
• Excellent communication skills (English / Hindi)
• Good listening and problem-solving skills.
• Good analytical skills.
• Strong knowledge of blockchain technology and a keen interest in DeFi.
• Experience working in a crypto, Web3, or trading firm.
• Candidate has to be open to work in Rotational shifts
• High School Diploma (or equivalent), College Degree preferred

You will be mining through these tasks

Are you the one Our missing block

Skills Required

DEFI