Team Leader - Call Centre

Job description

We are looking for Team Leader with Call centre / BPO experince, who can travel with us with our professional path

Responsibilities

Responsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.

Required Candidate profile

Candidate with 2+yrs in Inbound / outbound Voice process from domestic Call center domain with strong Team Handling experience.

Good communication skills in English & Kannada.

Good Computer Knowledge & MIS reporting skills

Immediate Joiners preferred.

Skills Required

Team Handling, Dialer Management, Call Centre Operations