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Customer Service Representative

TPmohali district, punjab, in

18 days ago

Job description

About the Company

Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.

About the Role

We're hiring Customer Service Representatives for our premium process at Teleperformance! As a key member of our team, you'll provide exceptional customer service, resolve queries, and drive customer satisfaction.

Responsibilities

Handle customer inquiries via phone, email, or chat
Resolve customer complaints and issues
Provide product / service information
Meet performance metrics and targets

Qualifications

1+ year of BPO experience

Grad and Under-graduate degree

Excellent communication skills

Ability to work in rotational shifts (for males) or day shifts (for females)

Required Skills

Strong customer service orientation

Effective problem-solving skills

Ability to work in a fast-paced environment

Preferred Skills

Experience in a similar role

Familiarity with customer service software

Pay range and compensation package

Competitive CTC of ₹24000

Fresher-20k

6-month experience in Bpo-21k

6-month Experience in Travel-24k

Equal Opportunity Statement

Teleperformance is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic.

If you're passionate about delivering exceptional customer service, apply now!

Kindly share your resume : -

HR Deepak-9517752913

Email ID -Deepak.Kumar128@teleperformancedibs.com

Office Address - Bestech Business Towers sector 66 Mohali Teleperformance Recruitment Area Ground floor Tower A

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Customer Service Representative • mohali district, punjab, in