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Customer Support Executive

Customer Support Executive

Inner Sanctum LLPKozhikode, IN
5 days ago
Job description

Job Description

Company : Inner Sanctum LLP

Position : Customer Support Executive

Location : Chennai (On-site)

Experience : 1–3 years

Employment Type : Full-Time

About Inner Sanctum LLP

Inner Sanctum LLP, founded by Gayathri Shivaram , a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire limiting beliefs, and achieve holistic well-being through proven healing and manifestation techniques.

Key Responsibilities

  • Handle soft client calls for coordination, follow-ups, and support.
  • Manage and respond to daily emails professionally and promptly.
  • Maintain accurate records of client interactions using internal tools or CRM systems.
  • Ensure smooth client servicing and timely communication.
  • Collaborate with internal teams to deliver a seamless client experience.
  • Support weekend client coordination and calls, as per requirements.

Requirements

  • 1–3 years of experience in customer support or client-facing roles.
  • Excellent verbal and written communication skills.
  • Proficiency in Gmail, Google Sheets, and CRM tools.
  • Professional, organized, and customer-focused approach.
  • Comfortable working weekends with compensatory weekday off.
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    Customer Support Executive • Kozhikode, IN

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