EUC Operations support
Tata Consultancy ServicesHyderabad, Telangana, India1 day ago
Job description
TCS hiring!!
Role : EUC Operations support
Location : Hyderabad
Experience : 5-10
Must Have :
- 5+ years of experience in IT support, with at least 2 years in an L2 / L3 escalation role in enterprise environments.
- Strong expertise in troubleshooting Windows 10 / 11, Microsoft Intune, Windows 365 Cloud PC, and related endpoint services.
- Practical knowledge of device compliance, conditional access, user profiles, app delivery, and security policies.
- Familiarity with support tools and platforms such as BMC, ServiceNow or other ITSM systems.
- Solid understanding of ITIL principles, including incident, problem, and knowledge management.
- Experience resolving hardware, software, network, and authentication issues in hybrid or remote-first work environments.
- Excellent communication, stakeholder management, and documentation skills.
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Operation • Hyderabad, Telangana, India
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