CRM Developer

Keys kills : Sales, Marketing, Customer Services, Power Pages, Power BI

• Microsoft Certification in Dynamics 365 and Power Platform.
• Project management skills.
• General understanding of full lifecycle development of a Dynamics 365 / CRM and Power Platform (installation, configuration, customization, and deployment).
• Deep understanding of best practices.
• Deliver high quality code deliverables for a module including configurations and customizations, lead validation for all types of testing and support activities related to implementation, transition and warranty.
• Experience working on support project, handling tickets, Raising change request, Problem Tickets closure.
• Knowledge about development of Azure resources like Logic apps, functions app, APIM, key vaults, secrets, connectors.
• Knowledge about CRM apps for Sales, Customer service, Project service automation, Marketing.
• Lead client meetings and / or facilitated strategy sessions.
• Assess and document current state architecture and integrations in the platform.
• Working with customers to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM platform.
• Identifying creative solutions to meet system / business requirements with and without the development of custom code.