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3 Days Left! Ecommerce Manager

FreyjaIndia

5 days ago

Job description

Company Description

Freyja is a fashion tech startup with a vision to revolutionize global fashion through innovation. We draw inspiration from the world's most iconic fashion destinations – from London's chic and Parisian romance to Tokyo's avant-garde, Milanese sophistication, and the allure of New York City. Freyja promotes sustainable and ethical practices, engaging fashion-forward culture from diverse global cities.

Role Overview

The E-commerce Manager will own the brand's online store operations, optimize customer experience, manage product listings, coordinate marketing campaigns, and drive online revenue. The ideal candidate understands both analytics and aesthetics — blending fashion sensibility with commercial strategy.

Key Responsibilities

Website & Platform Management

Oversee daily operations of the brand website (Shopify / similar).
Manage product uploads, descriptions, pricing, and inventory sync.
Ensure seamless UI / UX, page load speed, and mobile responsiveness.
Collaborate with the creative team on homepage banners, collections, and product imagery.

Sales & Performance

Track and analyze traffic, conversion rate, AOV, and ROI across channels.

Create monthly sales reports and forecast growth targets.

Implement pricing and discount strategies aligned with campaigns.

Marketing Coordination

Work with marketing to launch paid campaigns (Meta, Google, etc.).

Set up tracking pixels, UTM links, and analytics dashboards.

Optimize product pages for SEO and conversions.

Customer Experience & Operations

Coordinate with warehouse and logistics for smooth order fulfillment.

Resolve customer issues, returns, and delivery escalations.

Maintain product quality and availability online.

Marketplace & International Expansion (Optional)

Manage listings and performance on external marketplaces (Nykaa, Ajio Luxe, Amazon, etc.).

Explore opportunities for cross-border e-commerce (US / UK markets).

Key Skills & Requirements

3–6 years of experience in e-commerce, preferably in

fashion / lifestyle

Strong understanding of

Shopify

Google Analytics

Meta Ads Manager

, and

Excel / Sheets

Knowledge of

SEO

performance marketing

, and

CRO (conversion rate optimization)

Eye for design, content, and brand storytelling.

Excellent organizational and communication skills.

Analytical mindset with ability to turn insights into actions.

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Ecommerce Manager • India

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