Deposit Operations and cash management- Delivery Manager and Assistant Director (Night shift)

Deposit Operations and cash management- Delivery Manager and Assistant Director (Night shift)

Shifts- 6 PM to 3 AM

Job Location- Gurgaon

We are looking for a passionate, energetic individual to join our Lending Services division. You will be part of team working as an extension to our US based client ensuring we fulfill the applicable SLA’s.

Key Skills / Responsibilities (Deposit Operations and cash management)

• Maintaining deposit account services as per client requests
• Setting up different Treasury Products –BIB / Wires / ACH / Lockbox, DDA etc.
• Outgoing and incoming wire details, modification, wire investigations, exceptions reviews and Reconciliation
• Debit card support including limit changes, card re-orders, stop payment and other support
• Detailed ACH, Checks and Deposit related reviews including Returns, image check deposits
• Other Deposit activities such as Daily Recon, Inactive / Dormant Account Support, OD Monitoring, & others
• Reviewing OD / NSF status and accounts for activation, revoking, reinstating, and waiving
• Payments Reconciliation and Exception Item Monitoring
• Setting SWIFT payment system and generating associated codes
• Account opening and onboarding process, ensuring all required documents and information are collected accurately and efficiently.
• Provide exceptional customer service by addressing inquiries, clarifying account options, and resolving any issues related to account opening.
• Opening different deposit accounts i.e. individual, Joint, Legal Trust, Escrow Deposit and business accounts in Deposit Originations, and other applications. Updating signature card and its details in application
• Adhere to the process guidelines and create process flow / documentation.
• Create Quality Control reports and perform root cause analysis.
• Set deadlines, assign responsibilities, and monitor and summarize progress of project.
• Prepare reports for upper management regarding status of project.
• Communication with client basis the process requirement
• Ensure compliance with the Bank’s data governance policies, standards, and operational procedures.
• Meet strict deadlines and ability to work under pressure