Business Analyst (Global Commercial Operations)

Roles & Responsibilities :

• Collaborate with global Commercial Operations SMEs, Data Engineers, Data Scientists, and Product Managers to lead business analysis activities aligned with product and engineering objectives.
• Become a domain expert in Commercial Operations data and AI technologies by supporting the development and sustainment of features within Amgen's Quality System.
• Lead voice-of-the-customer assessments to identify business process improvements and define detailed product requirements.
• Define scope, business value, and feasibility for new product developments in collaboration with Product Managers and business stakeholders.
• Partner with Product Management and Engineering to prioritize backlogs and release scopes.
• Ensure both functional and non-functional requirements are captured and addressed in the Product and Release Backlogs.
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories; participate in refinement and backlog reviews with development teams.
• Author clear and concise user stories with well-defined acceptance criteria and definitions of done.
• Work closely with Business SMEs, ML Engineers, and Data Scientists to understand data product requirements, KPIs, and data sources.
• Analyze source systems and contribute to the development of Source-to-Target Mapping (STTM) documents.
• Deliver internal and external product demonstrations to support alignment and adoption.
• Maintain accurate documentation related to configurations, workflows, and system / process changes.
• Understand the design and function of end-to-end data pipelines, including dataflow logic.
• Diagnose data issues using knowledge of data structures and collaborate with Data Engineering for resolution.

Basic Qualifications :

Must-Have Skills :

Good-to-Have Skills :

Technical Skills :

Soft Skills :

Skills Required

Agile Methodology, Jira, Product Roadmap