Solutions Architect

Job Description - ServiceNow Solution Architect

Year of Experience – 15 Years

Responsible for the overall architecture design implementation enhancements and integrity of

ServiceNow applications Also responsible for ensuring that the solution delivered to business

units are engineered in accordance with corporate architecture and infrastructure standards

Effective communication skills both verbal and written are vital to success in the role

Understanding user requirements and being able to translate them into the technical solution

that aligns with customer expectations requires the ability to listen interpret strategize and

communicate

QUALIFICATIONS

Required

Minimum 15 years of experience in architecture, designing implementing and consulting on

ServiceNow solutions

Expert in below ServiceNow Product suites

o CPQ concepts ProductServiceResource understanding Opportunity and quote flows

understanding

o Sales and Order Management SOM For Telecom SOMT

o Customer Service Management CSM

o CSDM and CMDB

o IT Service Management ITSM

o Telecom Service Management TSM

o Telecommunication Network Inventory TNI

Telecom background with OSSBSS knowledge and preferably B2B business

Experience in Domain Separation and ITSM application

Extensive experience across the ServiceNow core platform components security performance

and compliance

Extensive experience in third party integration REST SOAP Other methods Integration Hub and

ServiceBridgeEbonding