Deputy General Manager

Position : Deputy General Manager – Quality (Automotive OEM)

CTC Range : Up to 45 lacs

Experience :

18 to 25 years (with strong exposure to Automotive OEM & Export Quality Systems)

Role Objective : To lead the

Quality Function

across all manufacturing processes (Casting, Machining, Fabrication, Assembly, etc.) for an

Automotive OEM setup

, ensuring product and process quality, customer satisfaction, and continuous improvement aligned with global standards.

Key Responsibilities :

1. Quality Leadership & Strategy

Lead the end-to-end

Quality Management function

across plants and product lines.

Develop and implement quality systems aligned with

IATF 16949, ISO 9001, ISO 14001, and customer-specific requirements

Drive a

customer-centric culture

, ensuring quick response and effective resolution of customer concerns.

Define and monitor KPIs for quality performance — rejection rate, PPM, audit scores, and customer satisfaction.

2. Customer Quality Management

Act as the primary interface for

OEM and export customers

on quality matters.

Lead customer audits, APQP reviews, and warranty analysis.

Implement robust systems to address customer complaints through

root cause analysis (RCA)

and

corrective action (CAPA)

3. Supplier Quality & Process Quality

Oversee

Supplier Quality Assurance (SQA)

and ensure adherence to PPAP, FMEA, and control plan requirements.

Audit and develop suppliers to meet export and OEM quality standards.

Ensure in-process quality controls, line audits, and adherence to critical-to-quality (CTQ) parameters.

4. Export Quality & Global Standards

Manage export customer quality systems and documentation as per global standards.

Drive zero-defect initiatives and ensure compliance with international inspection norms.

Support new product development for export customers — PPAP, DFMEA, PFMEA, and validation.

5. Continuous Improvement & Quality Tools

Champion the use of

Six Sigma, Lean, and Quality Circle initiatives

to drive improvement.

Promote use of

modern quality tools

– APQP, PPAP, FMEA, SPC, MSA, 8D, 5Why, Poka-Yoke, and Kaizen.

Implement digital quality systems and advanced analytics for defect tracking and trend monitoring.

6. Team Leadership & Development

Lead, coach, and develop a team of quality engineers, supervisors, and auditors.

Build a high-performance culture focused on accountability, problem-solving, and continuous improvement.

Candidate Profile : Qualification :

B.E. / B.Tech – Mechanical / Industrial / Production Engineering

Experience :

15–20 years of quality management experience in an

Automotive OEM or Tier-1 supplier

environment.

Strong exposure to

export customers

, quality audits, and global standards.

Proven leadership in implementing latest quality tools, managing customer interactions, and driving plant-wide quality excellence.

Excellent communication, analytical thinking, and team management skills.