Presales Technical Support

Job Responsibilities

• Responsible for pre-sales technical communication and support for grid-connected inverters, energy storage converters, energy storage system integration, PV-storage solution accessories, communication and energy management products. This includes preparing technical documentation required for sales, developing competitive product solutions, and enabling the sales team to secure orders through product and solution strategies.
• Assist the sales team with customer visits and technical exchanges; deliver technical agreements for project bidding and tendering.
• Analyze the demand for PV and energy storage products in the Indian market; conduct research and collect information on competitive products and markets, and provide analysis to support new product development and product lifecycle management.
• Research and analyze the Indian market, including market trends, competitive trends, and changes in industry standards.
• Provide training to customers on products, installation, and commissioning.
• Support marketing activities by participating in local exhibitions and forums, delivering technical presentations, handling media technical interviews, and writing product promotional articles.
• Coordinate with headquarters to support SKD and CKD local manufacturing models.
• Complete other tasks assigned by the supervisor.

Job Requirements