Lead Monitoring Analyst

Job Description :

We are seeking a skilled and proactive Monitoring Lead Analyst to spearhead infrastructure monitoring operations and mentor a team of junior analysts. The ideal candidate will have hands-on experience with leading monitoring platforms and a strong foundation in OS administration. This role involves setting up proactive monitoring strategies, optimizing alert workflows, and driving continuous improvement in system :

• Lead the deployment, configuration, and optimization of monitoring tools including SolarWinds, ManageEngine, and Zabbix
• Define monitoring standards and thresholds for system performance, network health, and application uptime
• Mentor L1 / L2 monitoring analysts and guide incident triage, resolution, and escalation protocols
• Collaborate with system and network admin teams to ensure holistic infrastructure coverage
• Perform deep-dive analysis of recurring issues and initiate problem management workflows
• Conduct periodic audits of monitoring coverage and reporting efficiency
• Create and maintain dashboards, reports, and executive summaries for availability and performance KPIs
• Support OS-level diagnostics and root cause analysis across Windows / Linux :
• Strong understanding of OS administration (Windows and / or Linux)
• Proficiency in SolarWinds, ManageEngine, and Zabbix including agent setup, SNMP configurations, and alert customizations
• Familiarity with automation scripting (PowerShell, Bash) and integration with ITSM tools
• Excellent communication and documentation skills
• Proven leadership experience in NOC or infrastructure monitoring environments
• 4-7 years of experience in infrastructure monitoring, with at least 1-2 years in a lead or mentoring role
• Certifications in OS administration or monitoring tools are a plus (e.g., SolarWinds Certified Professional)

(ref : hirist.tech)